Penilaian & Ulasan Keseluruhan Best Western Plus Serene Atlantic Hotel

Very friendly staff

The hotel is clearly an old hotel, which is not a bad thing, if only they had taken the maintenance cycles seriously. The hotel has good infrastructure, it is without a doubt the largest in Takoradi and has a view of the sea, although it does not have access to it, a private golf course separates them. The problem with this hotel is that it is obvious that they have not taken the proper maintenance seriously to preserve the facilities. I had the opportunity to check out all the available rooms, from the cheapest to the most expensive, and everything is the same: hallways in poor condition, unplastered walls, terribly dirty and stained carpets, dirty walls, and a terrible smell of humidity in absolutely all the rooms I visited (9 in total). The clearest point in favor of this hotel is its staff. They are incredibly good at their job and always very helpful. If they could move this staff to a hotel with better infrastructure, it would certainly be a great hotel. The hotel has a nice casino, an excellent and complete gym, and a spa that is without a doubt the most terrible I have ever visited in my life: dirty, terrible smell of humidity, and lamentable massage service.

Clean, pool was clean. Bed and apartment was great stay.

The room was large and comfortable. The bed was excellennt for 2 seniors with bad backs. The only problem was glass bathroom door stuck in the framme and did not close. Also translucent bathroom door let too much ligjt into the bedroom at night. Breakfast buffetbwas lovely. Dinner menu good and cooked to my specifications. We will stay hete again. S

It is a peaceful location with views of the Atlantic. The staff was especially nice. Besides a few minor issues, it was a great place to stay.

Great customer service

5 star

The Staff is always so nice and the rooms are always clean!

The staff are very friendly and helpful!

Excellent place

I had a good experience

Best place to stay in Takoradi

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We booked and paid for 2 chalets via hotels.com but were given standard rooms when we arrived the hotel. We were told by the hotel that chalets were fully booked with no form of refund or whatsoever.

5 star service

Absolutely wonderful. Staff very nice and attentive, rooms were superb and facilities were great. Can’t wait to be back!

The staff are very friendly and the service is good. The pool is very nice.

Very lovely place. Good customer service

Quiet location and food buffet was good. Individual food service is however slow. Staff very helpful and professional

It was amazing staying at this hotel. I had good encounters with Victoria Kwofie, Betty, Pepertual, Aba, George, and the Exe. Chef and all wonderful stay. Augusta, the Event Manageress was fantastic. I'll recommend to everyone. Every member of staff was terrific. Keep up the good work.