The staff are exceptional in their care for guests however the facility itself is not new and could use an upgrade. The facility has another location across the hotel which is a bit more modern. I stayed there and enjoyed my stay for 4 days.
Verified traveler
Perjalanan Perniagaan
4.0
/10
Diulas 208 minggu yang lalu
Expedia Group verified review
Everything was horrible. Staff needs proper training on how to speak to customers and how to handle complains.
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia