Penilaian & Ulasan Keseluruhan Taumeasina Island Resort

Beautiful property, close to town. Probably the nicest hotel on the island. Only complaints were that the refrigerator/freezer was smelly, which made the room smell - and one of the shower doors did not close all the way, making it easy to flood the bathroom floor. Excellent customer service. Breakfast buffet had a nice variety. Restaurant food was good. Excellent AC. The washer/drier in the 3bdrm villa was a huge bonus. Nice sized fridge/freezer. Nice private patio facing the lagoon. The resort provides lots of scheduled activities and a daily newsletter. A fantastic experience, overall. I would stay here again.

We had a great stay here. Excellent staff, food and amenities - highly recommend.

I booked for an ocean view room but got a room which faced a rear entrance bridge, not cool. Room service great. Pool tiles missing, green areas in pool disappointed seeing the pool in a poorly maintained condition.

Wonderful resort i guess the only issue we had is that we booked online for a room with a king size bed water view room and we got a room with 3 double beds but no water view.

The property is one of the best that we seen overall . There are things that could be improved and we had to ask a couple of times for our room to be cleaned or fresh towels but once asked it was done . Staff overall friendly and helpful . Entertainment every night . Food was good .

The amenities needed maintenance in our room, the food was average for the price and if it wasn’t for how amazing the staff were I’d give a lower rating. My room was double booked and we fortunately got an upgrade to a villa. Unfortunately that didn’t happen for family who were there with us. They had to find alternative accommodation elsewhere. The idea that could’ve happened to us really highlights their poor booking system.

Great staff

Staff are great

All the staff were very helpful and friendly

We had a great stay! The staff was welcoming, the room was clean, and the ocean view was beautiful. Breakfast, especially the omelette station, was better than other hotels in the area. The only issue was poolside service. A few requests were missed, and one server was dismissive about a missing food item and insisted we didn’t order it instead of helping fix it. Luckily, another staff member helped resolve it. Overall, the team was friendly and helpful, and we’d definitely stay here again!

I Love everything about this hotel. We had a two bedroom apartment with a view of the ocean. People were very friendly and helpful. And the traditional dance show with fire dances was excellent.

The pool was amazing. The staff and food excellent. Night time entertainment good .

Great staff! Amazing food

My friend and I loved our stay at this resort, the best part was the amazing staff and relaxed feel of the place. My only criticism would be that there needs to be more umbrella's or shading around the main pool and not just the family pool. Would love to stay again.

Staff very friendly, and check in team were welcoming

A great place to stay in Apia, with plenty of on-site activities and surprisingly affordable food and drink prices compared to other spots. The service was excellent. While the accommodation was comfortable, it’s a bit dated and not as polished as the photos suggest—it could use a bit more upkeep. Still, it’s a solid option overall. Lots of places to walk and short distance via car.

Needs to pay attention to the conditions of their towels. The staff were friendly and knowledgeable!

A perfect spot with everything that you need yet close enough to go exploring. Staff and team at the resort or very lovely and accommodating. Will definitely try and return with our kids. We even saw a sea turtle snorkeling at the resort!

Always pleasant.

First of all, we really enjoyed staying at Taumeasina Resort, and hope to return in the future. We were very impressed by the clever layout of the modern room, the comfort, the nice views and strong air-conditioning control. The included breakfasts were excellent. There is very good snorkeling just off the resorts beach - one highlight was coming across a sea turtle during one snorkeling trip. The airport transfers were also well run and made the holiday that much easier. A number of staff stood out to us - Dani and Shaun from the Activities Team (helpful advice, welcoming, and flax weaving skills), and also the kind and caring Faanati from Housekeeping. Some small negatives. The buffet dinners were mixed quality, and the bar did not work that well when we tried to visit it (slow to order, hard to pay afterwards). While the cleaning staff always left the room _very_ clean, sometimes a range of towels/bathmats/hand towels/face clothes would disappear and not be replaced. Although this was quickly fixed with a phone call each time. Have recommended Taumeasina to friends, would like to return for another relaxing and enjoyable stay.