Paid for the trip through Expedia in september 2024 (6 months ahead). Arrived at the hotel at 6AM to checkin after having 10hrs travel with no sleep with some stop overs. I was told by the helpdesk they cannot honor my booking because last years price is not this years price and they review their prices yearly. I asked the reason why they didnt advise that earlier. They had 7months to cancel the booking but they didnt. They said I need to make a new booking for the 7days and they will give me a discount. I spoke to expedia and it took an 1hr 30minutes to resolved this and I didnt later pay a penny. All staffs asks for money. Toilets were moudly and staffs on the helpdesk call woulldnt help to fix safelock when I had valualble items in it and I called x9 because it got a battery low and wouldnt work.

At check-in they didn't find my reservation, then the room was not done. TV is broken, shower takes 15 minutes to be just warm, not got. Room service takes at least 45 minutes (longer at the restaurant/bar). Pro: clean, big space, tranquility, complementary minibar

lovely space , warm staff

Toilet smell was horrible . Facility is old Bathroom is not clean . Staffs are nice

I was given a horrible room I did not book online. They claimed the room I booked was sold out and refused to offer my refund. They downgraded me to a lower room. Stay away from this place. If I can give 0 star, I would have done that.

This was the nicest hotel and the staff was super friendly and professional. Outside dining area is breathtaking.

It wasn’t a bad stay

The environment is great. The staff are very courteous and helpful. The only negatives for me are, the air conditioning at times does not cool sufficiently enough, and the refrigerator in the room does not cool beverages sufficiently enough.

The staff is nice and courteous, from the Front desk, to the breakfast statff up until housekeeping. Thank you

Superb

Good food and breakfast buffet. Courteous and respectful staff. The hotel facility can use some renovations though.

Great and affordable, beautiful hotel with friendly and helpful staff

Affordable and pleasant staff. Good dining too..

Great

None

Always a pleasant place to stay. Please keep up the quality service.

Great

Too old and archaic

Oriental Hotel is very nice place to stay with great restaurants in the facility. I would recommend to anybody that wants a safe and convenient hotel in the Lagos area.

Good