Everything with the hostel itself was fine but they charged me twice and I can't seem to get in contact with anyone.

No one ever showed up! Phone disconnected

It's cheap but everything is very dirty

Palmita Hotel is a shelter and not a hotel at all. All costumers have to use 1 toilet and bathroom. The owner is fresh and greedy. At the end they’ll charge you a lot of extra expenses. Not recommended at all if you want to stay in a comfortable hotel.

Do NOT book here. I booked a family room, which was supposed to have a double bed and 2bunks. They end up giving us a room with only one bunk bed for 3 of us. According to the owner Expedia didn't pay them so they rented our room out. According Expedia they did get paid and they won't even refund us a penny, not even for the part they over charged us. The owners solution was that we had to fly back another time to get a discounted stay of the books. Nothing in writing, I just had to take their words for it. The owner didn't offered us any compensation until we were about to load our luggage into our arrange taxi, that they were going to call their driver to come pick us up... Really? We needed to go to the airport already and expect us to wait. Sorry but not planning to miss my flight. Although the people who work there are extremely nice and helpful. The owners are horrible. I was traveling with a 5 year old and a senior. They were so uncomfortable the whole stay.

I personaly had a good stay at Palmita hostel with no problems. The hosts Barbara and Walter was very helpfull and respectfull to me. As long as you follow the hostel rules your fine! I broke a fork and compensated it and it worked well.

Owner was quite helpful. She manages the place very well. No common cooking facilities, except a microwave oven (me gas burners at all.

First day i was a little bit disappointed but made lots of friends, in the process of staying at a hostel. First time for everything. I will definitely come back...the owner was very nice to me for my for my Birthday but I don't like the idea she go in the room when you are out..i don't like the idea of using the toilet and not able to flush toilet paper in the toilet. Very unsanitary.

No hot water

Good

The property manager was super nice and very chill. The walls are a bit thin so if the other rooms are being a bit loud you can hear them.

Well my plans changed and I had to alter mode arrival dates, the property was more than accommodating.

When we arrived it was an issue with reservations so se had to wait until the owner come during that time we had to surrender our passports finally the owner arrives we get a room she without tv/ ac remote severl hours later she finds ac remote No batteries no was cloth the pool looks more like a jacuzzi bed sucks and before we could get back from breakfast our things were out the room i gave here bac k her key to the gate she didn't remember and accused me of taking the key You get what you paid for thank god it was one night