Located at the heart of the town center, steps from the superb grocery store and restaurants. Very helpful staff. Small room with two very comfortable individual sofa/chair.

Clean room, friendly helpful staff. Great location.

Bra frukost, tråkiga rum.

Greit, - men ikke mer. Rommene må kunne mørklegges bedre for nettene om sommeren. Likeledes blir rommene plagsomt varme, - selv om det er trukket for hele døgnet og luftet ( det lille vinduet som det går an å lufte med ). Tilsammen ødelegger disse to fakta nattesøvnen. Standarden er ellers ganske enkel. men det er mitt inntrykk at det er slik over hele Longyearbyen. Og , - man kommer ikke til Svalbard for å nyte et hotellrom. Men å sørge for at man får nattesøvn må Svalbard Hotel Polfareren definitivt gjøre bedre.

We had a wonderful stay of 4 nights. This hotel has a family atmosphere and the staff were so warm and friendly. On our day of departure, they even helped us prepare a lunch box which we paid for. Such a personalized service was touching.

Ett mycket trevligt boende som ligger mycket centralt och bra. Alla butiker och restauranger som finns är inom 10 minuters avstånd. Personalen mycket trevlig och hjälpsam.

Nice hotel that I would recommend, only gripe was a large crack in our bathroom sink, no alternative milk, and sausages at breakfast were a bit lame. Also the noise from traffic in the car park over the gravel was a bit annoying, should be tarmac. Great location and staff were lovely, the free coffee throughout the day was a nice touch :)

Bra

Vänlighet, hjälpsamhet. Rent och superb restaurang!

Frukosten var liten men bra. Mysigt hotell generellt men ingen lyx utan mer vad man kan förvänta sig i Svalbard. Det som stack ut negativt var varmvattnet som var jätteinstabilt. Ena sekunden iskallt, nästa kokhett.

Alltid koselig å komme hit. Deilig frokost og flott utsikt fra rommet. Meget sentralt midt i sentrum! Vært her 11 ganger, hit kommer vi gjerne tilbake igjen! Anbefales.

Beautiful place to stay the views from the room are stunning

I was very happy checking into this beautiful hotel in Svalbard. Check in was seamless and the staff was so nice . Very conveniently located . The buffet breakfast was perfect .. nothing frozen all fresh .. I will back here in Svalbard and I will stay here again . I have to mention the breakfast attendant he was the best .. true hospitality person Thank you

Great location for walking anywhere in town. Front desk staff was very helpful. Breakfast was OK but not great. A huge plus for us was that the windows open to let in fresh air. Removal of shoes is required at the entrance, I strongly recommend bringing your own slippers.

Veldig fornøyd med dette hotellet Det var fantastisk bra mat i restauranten

Godt udvalg til morgenmad. Sødt og hjælpsomt personale

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Good Quality. Its cozy, friendly and clean. An excellent restaurant.

Kjipt toalettpapir, burde vært bedre

Yes and yes