The hotel is really nice for an older hotel. The staff were all very kind and helpful. The pool closed quite early though. Everything in our room worked well. I would stay there again.
Sato
2.0
/10
Diulas 19 minggu yang lalu
Expedia Group verified review
WiFi環境が悪い。必要最低限の物が置いてない
Joseph Axel
Rekreasi dengan Pasangan
4.0
/10
Diulas 19 minggu yang lalu
Expedia Group verified review
Worn down and poorly managed / serviced hotel. We had 3 days of no cleaning at all, even though we were out almost all of the time. Even after I asked 3 times when heading out that they would clean our room. Dirty floors when we came and we didn’t receive any hand or face towels until the last day (6 day stay) and then only 1 for the two of us.
In general worn down and dirty grout.
Highway motel standards at best.
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Cameron
Perniagaan dan Rekreasi
2.0
/10
Diulas 20 minggu yang lalu
Expedia Group verified review
Worst hotel experience I've had in a long time. I was nothing but understanding and kind and they just kept missing the mark time after time. There was a roach. The bed was nasty and smelled bad, it had white blotchy stains on the blanket and I asked for them to change the blankets and sheets 5 times!!!! 5!! They told me they would and never did! Eventually I went down and asked the person working the desk to help me she told me "sorry they prioritize new arriving guests over existing guests" and I almost blew a gasket!!!! I told her they my blanket had stains on it!! And crumbs and stank! She told me she'd ask if they'd want to help later. Eventually someone arrived at my door hours later and she said they don't own any other blankets and "were not allowed to change it out". Everytime I attempted to talk to someone at the front desk, they were in the backroom hiding on their phones and I had to wait a while before they eventually decided to come out to help. Safe to say I'm never going back and I WOULD NOT RECOMMEND!!
There are higher-class hotels in the area, but this one was fine and much less expensive. It shows its age, but it's totally enough for the basics. ABC mart next door, and 5-min walk to the beach. I'd stay there again.
Charity
Perjalanan Perniagaan
8.0
/10
Diulas 26 minggu yang lalu
Expedia Group verified review
The hotel is old but conveniently located. No restaurants inside of the hotel but many eateries around the hotel..
Vito
Rekreasi
10.0
/10
Diulas 29 minggu yang lalu
Expedia Group verified review
Very clean and air conditioner worked great especially for how hot it gets in the area. I thank grand plaza for the great experience and look forward to continuing future business!
norak
Perjalanan Perniagaan
6.0
/10
Diulas 32 minggu yang lalu
Expedia Group verified review
too noisy. cleaning people talk on their cell nonstop in hallways..doing reno with drilling at 10 am .. not good if you work nights, rooms old dated .. walks carry voices..
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia