Penilaian & Ulasan Keseluruhan The Reserve Boutique Hotel

Overall a very average stay and really not worth the cost. Our room was in desperate need of maintenance. There was terrible dampness and damage to the bathroom cupboards, all the cupboards in the room had not been cleaned which was v unpleasant and the aircon also had issues. Also we were told that breakfast was served at 8am however we were only managing to get breakfast at around 8.40 as staff had not arrived yet and the restaurant wasnt even open yet. We ended up missing our quad biking booking as a result. Menu is also very limited.Its such a pity as overall i think the hotel is lovely and in such a beautiful place but even the swimming pool was under maintenance.I just wish the owners/staff took a bit more care of their guests.

It is an amazing place, customer care is best, the place is clean and comfortable

It was great!

Lovely stay. The room was large and the bed was very comfy. The staff were great and very friendly and accommodating

The place is beautiful but managed so poorly by staff. After our first night our room wasn’t cleaned. We got to the hotel late and found that In was in the same condition we left it in the morning. After lodging a complaint, we were told that the room we were placed at had one key only. We should have been informed of this upon arrival- plus ALL the other units were vacant after our first night, so they could have placed us in a different unit actually. Of it wasn’t for this, we wild have had an amazing stay. The breakfast was good and the ladies serving us were always friendly, useful and chatty.