Penilaian & Ulasan Keseluruhan Château de la Gaude - Relais & Châteaux

Loved it!

.

Beautiful property with attentive and friendly staff. I got engaged here and it was absolutely gorgeous. The room overlooked the courtyard and the grapevine field behind it. I never needed anything because the experience was so well thought out. Plus it is close to aix-en Provence which was nice if you want to go into town. My literal only began is that we weren’t fans of the restaurants for the price. We are Americans and my fiance is pretty picky, so it could be cultural differences or personal preferences. Overall this place was absolutely stunning. It felt like a dream and was easily in my top best hotel stays. Every detail was perfect from the comfort of the bed to the softness of the towels. Everything was luxurious and I highly recommend staying here.

Le lieux est exceptionnel. Un domaine magnifique et reposant. Le service et l’accueil à la hauteur de l’établissement. Le personnel très gentil. La chambre est agréable et la literie très confortable. Un lieu idéal pour s’évader.

Do not miss the opportunity to stay there; you will not be disappointed.

Très bel hôtel,grande chambre,décoration avec matériaux de qualité mais sobre et de bon goût. Service attentionné,toutefois accueil à la réception bien long ( nous avons attendu 15 minutes avant que quelqu’un apparaisse derrière le comptoir.

Excellent week-end. Un lieu magnifique et une cuisine japonaise exceptionnelle

We had a fantastic stay; room was very clean, staff very friendly and the property was amazing

A place like a piece from heaven

Everything about Chateau de la Gaude was exceptional, including the initial reception, the exquisite grounds, the warm and spacious guest suite, and the outstanding restaurant options (including a Michelin star restaurant)! Can't find fault with any aspect of Chateau de la Gaude! Would highly recommend this property to any/all of our friends!!!

Beautiful

Most beautiful setting I’ve ever been to. Classy and elegant chateau with modern art twist inside and out. Art was spectacular. It was my birthday, beautiful flowers were waiting in the room and absolutely amazing cake with champagne. We stayed in deluxe room with gorgeous views which is worth an upgrade. The room was large with super comfortable bed. Great size bathroom with make up mirror. Ironing and washing service available on the request which is very handy. Beautiful gardens around the chateau perfect for little walks. Nice size pool which wasn’t overcrowded and spa available. We had wine tasting which was short but perfect just to try local wine without spending all day away. All staff from the hotel, restaurants, pool and cleaning ladies were absolutely amazing. Very friendly, helpful and professional without being snobby and over the top which made perfect atmosphere for a such a beautiful classy place. We had dinner at le art and kaiseki, both tasting menus which are must if you love good food and beautiful spaces even if you not staying at the chateau. 10mins drive away from the centre of Aix makes it perfect location, transport can be arranged by the chateau. Two Michelin keys well deserved. We definitely will be coming back in the future.

Stellar. Laid back, relaxing yet attentative service. Foodoptions are fantastic and varied.

For a hotel listed under the Relais & Château organization it felt way short of our expectations: for the price we paid for the room it was extremely confining and no place to store our belonging and having to live out of our luggage the whole stay. Check in summarized what the current culture of the place is: pretentious but poor service . I was made to wait since there was no one to attend us when we arrived; in addition arriving by car we had to park a distance from the reception area with steps and cobble stoning surface and no one to help. When I asked for the general manager to handle this pathetic reception he was very apologetic and offered us a free dessert out of their limited and outrageously expensive menu!!! For what we were charged, breakfast as is commonly included in hotel stays in Europe was not included! Our room was extremely small , very nice bed and beautifully appointed bathroom but this is as far as I can be positive about La Goude When I returned one day to the reception , the attendant asked me how my stay was going and I laid it out honestly with the intention of bringing my concerns( which obviously felt way short of what they pretend to offer and he agreed with my criticism!) The premise is beautiful . Provence is such an amazing place to be and enjoy, sadly our experience at La Goude left us with a sad feeling of being fooled and gouged as visitors to this beautiful part of France

One of the most beautiful hotels in Provence if not in France. Great location, beautiful rooms, friendly staff, great restaurants and cellars, everything is thought through to make your stay unforgettable!

Flott hotell men dessverre mye å gå på når det gjelder service og faglig kunnskap hos mange ansatte. Kunnskapen til servitørene om meny og viner var veldig dårlig og ikke et så flott hotell verdig. Tror kunnskapen om mat er bra på kjøkkenet men det blir ikke videreført i restauranten. Ufaglærte servitører kler ikke dette stedet. Nattevaktene i resepsjonen var lite serviceinnstilte. Resepsjonistene på dagtid var representative og vennlige. Renholdet kunne også vært bedre. Renholdspersonalet går forbi søppel, tomme glass, rotete møblering i fellesarealer uten å se det og ta det med seg. Rommet var bra rengjort med noen få unntak. Vasken på rommet var direkte udelikat. Speilene og glasskap i fellesarealer burde vært vasket og pusset. Videre opplevde vi når vi kom fra middag at personalet med turndown service ikke hadde låst døren. Den stod på gløtt og var ikke lukket inntil. Heldigvis var det ikke stjålet noe fra rommet.

Amazing setting, and warm welcome from staff. Room very large and extremely comfortable. Very marked rug round bed, not sure why they hadn’t cleaned it as looked awful. Pool area is great with comfortable beds. Food at pool wasn’t great had a club sandwich €40 and they ran out of included French fries and sandwich was awful. Bread terrible and whole thing made us unwell so couldn’t eat in the evening. Restaurants are very specialist and not all open every evening. No access to the formal gardens which I couldn’t understand? So if you think you will have a true ‘chateau experience’ then this is not quite the case. But the area is very beautiful and property very comfortable. Wine tasting was very informative and good experience so make sure you take up the free offer.

Amazing hotel but very unaccomadating with requests, no early check in and wanted to charge €100 to keep the room on for an hour past check out, other than that the hotel is incredible

Grounds are gorgeous. Amazing hotel.

The nature was very beautiful. Art work was very unique. However room service was none. No toilet paper. Had to ask for every item, like towels, soap shampoos