The room was large, but needed to be updated. There was a lot of strong odors came from their bathroom.

Our butler, Andy, provided exceptional service and he went above and beyond with helping us plan our entire tour of the three scenic sites. He booked all our park/mountain tickets and told us about an incredible western restaurant, before the show he booked for us. The foot massage was fantastic as well at the Spa. Our room had a gorgeous view.

The stay at this hotel was absolutely amazing!!! My room and the hotel's condition was extremely clean. Staff and workers were exceptionally polite and helpful. Especially one of the staff members named Wendy, who also spoke great English. She helped me by suggesting great attractions in Zhangjiajie, arranging me with tickets to each attraction with the best class, and made sure the stay, not only in the hotel but also Zhangjiajie, was absolutely phenomenal. Planning on going back in the future.

Excelente hotel

We had an excellent customer experience from everyone at the hotel (especially Ms. Wendy at the reception). The hotel is amazing, clean, located in a stunning location. Food quality is high. This is a very luxurious hotel, really worth visiting. I highly recommend staying at this hotel.