had a wonderful stay at this hotel! The buffet offered a fantastic variety of dishes, and everything was fresh and delicious. If you book a room from the Cool Living Selection, you even get the chance to visit the nearest town in the evening with a complimentary cocktail in a local bar – such a nice touch! Upon arrival, everything was clearly explained, and the staff took their time to make sure I felt welcome. Everyone was friendly and eager to answer any questions I had. The beach was great too – it’s a stone beach, but the atmosphere and view more than made up for it. Would definitely recommend and would love to come back!

Lovely property with private beach!

Wunderschöner Urlaub, tolle Anlage

Beautiful hotel with great staff and fantastic all inclusive food and drink options.

Great staff!

We stayed here for a week. We were a family of 4. My main criticsm was that the hotel was on steep slope. We were first in rooms 511/512. We always had to call reception for a golf buggy/ car to take us to the main hotel and back. was ok at first but got tiring so we requested a change of rooms and got 211/212. I did try walking back to our room on 5th floor one day and my legs were on fire!! Most people wore trainers and only the brave wore heels! Our shower was a bit disappointing because it was not enclosed. It had a 3 foot fixed screen so water everywhere and the shower head you had to hold because the bracket was hip height. So you couldn't have a long shower. The rooms were a high standard though. We enjoyed the food even though others have said negative. The restaurants you had to prebook so do this asap when you check in because the food is excellent. The toaster is very very slow. The T bags were very weak so take Yorkshire Tea bags if your from UK. Get to the island restaurant when it opens for lunch/dinner early because some of the food does dry out under the heat lamps. The greek deserts were delicious! The beach was a let down because it wasn't a sandy beach. When you walk into the water, there were smalls rocks and pebbles so wear beach shoes or teva style sandals. They had good cocktails in the beach bar but only cold cheese rolls and other snacks from the fridge. Would have loved a toasted sandwich or chips or something hot. Overall 8/10.

Stunningly beautiful property. However, I was not impressed by the inability to get a reservation at the restaurants, which made us eat at the buffet all except for one night. Was also upset by the cleanliness of the main pool. It turned my white swimsuit green and ruined it. Not worth the price in my opinion

⸻ Zu viele Gäste für zu wenige Mitarbeiter. Der Service ist sehr schlecht. An der Bar muss man etwa 15 Minuten auf ein Getränk warten, weil nur ein Barkeeper für rund 10 wartende Gäste da ist – und obendrein arbeiten sie sehr langsam. Dasselbe gilt auch für die Restaurants: Auf allen Buchungsplattformen wird „All-Inclusive mit Restaurants“ versprochen, aber tatsächlich kann man während des gesamten Aufenthalts nur einmal in ein Restaurant gehen – nicht täglich. Als Ausrede heißt es: „Das Restaurant ist ausgebucht“. Doch jedes Mal, wenn wir uns selbst davon überzeugt haben, waren höchstens 3-4 Tische belegt, der Rest war leer. Als Alternative bleibt nur das Buffet – aber selbst dort wurden wir dreimal abgewiesen, weil es zu voll war und es keine Sitzplätze mehr gab. Das Hotel verdient höchstens drei Sterne. Von außen sieht es vielleicht aus wie ein Fünf-Sterne-Hotel, aber der Service und zusätzlich die Qualität des Essens sind wirklich schlecht.

A beautiful property with great staff! I felt immediately welcomed! Everything was clean and if we had an issues they were solved immediately. I loved everything. I would like some more late night food options other than room service maybe having one of the restaurants open later.

The staff were exceptional. Best experience with hotel staff we have encountered in the 20 years of traveling

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An excellent value for money option. Great staff, restaurants, and experience on the Cool Living option.

Après avoir séjourné plusieurs jours, voici nos observations. Il y a un système pour la réservation des restaurants, cependant, pour un simple restaurant « italien » nous avons eu de la place la veille de notre départ. Impossible de réserver d’autres restaurants car toujours « complet ». A la plage, sur 6 jours, aucuns jours sans devoir attendre des heures pour avoir une place sur les transats. Les gens laissent leurs linges de plage, partent toute la journée et reviennent en fin de journée. Nous avons fait la remarque à plusieurs reprises au personnel, mais rien ne change. Concernant les soins, massages et autres. Des l’arrivé, nous avons voulu réservé. Malheureusement, pas de place avant le dimanche alors que nous rentrions le samedi. Soit 1 semaine d’attente. Voici nos observations.

Perfekt!

Situated in a quiet part of Elounda, the hotel offers stunning views across the bay. We had a very relaxing stay. Here’s the pros and cons. Pro’s: 1. A small but pleasant shingle beach. Comfortable padded sun beds readily available. Very few guests reserve sunbeds, which is a nice stress-free experience. 2. There is a nice little bar on the beach, open from around 10/10:15am, serving coffee, cocktails and various alcoholic and non alcoholic options. There is also a large chiller cabinet where you can grab water, beer and soft drinks as often as you like. 3. There are grab and go lunch boxes available on the beach from 12 noon - salads and sandwiches. 4. All the staff are incredibly friendly and helpful. 5. Rooms are clean and cool. 6. The bar in the amphitheatre area is a lovely place to have sundowners. Try the Hugo cocktail! Cons: 1. The swimming pool area is tired and the sunbeds were a bit dirty. There is paint peeling off the swimming pool floor. The pool is painted a very dark colour, making it very uninviting. 2. The dining options are not great. Breakfast is fine, with plenty of options. The buffet dinner, however, is not of a good enough standard for the resort. The Ampitheatre offered some nice Italian options, but the Greek souvlaki options were really disappointing (you can book this restaurant twice per week), and the Sushi was good at the Yellow Sea restaurant - but no starters were offered, and dessert was just one option.

Very nice hotel with courteous staff

We had a good time. I would recommend getting the ‘cool living’ package as it is on par with a 5* hotel, but if you don’t have that package I think it would feel closer to a 4*. The beach was really good!

Food was meh, I would stay again on a B&B basis

Super saubere Unterkunft ! Sehr zuvorkommendes Personal. Wir hatten die Cool Living Selection (in der Suite automatisch mit enthalten) gebucht. Das Essen in den Restaurants ist absolute Spitzenklasse, das Buffet zum Frühstück und Mittag im Greco Levante ist ebenfalls absolut top! Insgesamt können wir das Hotel wirklich weiterempfehlen. Das einzige Manko war, dass beim Greco Levante (ausschließlich für Cool Living Gäste) eventuell erweitert werden sollte, damit dort mehr Liegen hin können. Diese waren immer recht schnell besetzt. Und leider reservieren einige Leute die liegen morgens direkt um 8 und kommen dann erst teilweise um 11-16 Uhr wieder. Hier wäre eventuell eine Regelung angebracht, dass wenn man mehr als 1 oder 1,5 Stunden nicht auf der Liege ist, man die Handtücher der Gäste entfernen darf, um sich dort selbst hinzulegen. Aktuell werden, soweit ich weiß, noch 18 weitere Suiten oben gebaut, spätestens dann werden Sonnenliegen am Greco Levante wohl Mangelware sein.