Penilaian & Ulasan Keseluruhan Tou'Ngou Hotel

rien à signaler tout est parfait

L'hotel est correct pour un petit budget

J’ai été très agréablement surpris par cet hôtel, très propre avec un personnel très professionnel et souriant, possibilité de réserver en ligne, payer par CB, petit-déjeuner copieux etc. Rapport qualité-prix, c’est juste la meilleure offre que j’ai pu avoir à ce jour sur Yaoundé. Hâte d’y séjourner à nouveau 😊

Hôtel idéalement bien placé mais personnel amateur, réceptionnistes sans aucune formation professionnelle, malpolie et tres mal courtois. chambre vip ressemblant plus à un nid de poule. drap troué, sol avec pleins de mal façon, baignoire crasseux etc. j'avais réservé et payé via hotel.com à 15h, je me suis présenté à l'hôtel à 20h le réceptionniste m'a dit sans ménagement qu'il n'avait plus de place dispo et que je devais aller loger ailleurs et demander le remboursement apres. un vrai scandale.

Average accommodation according to Cameroon standards. Nice terrace with a view over Yaoundé. Breakfast rather poor, but good omelettes available.

It was ok, but had difficulties checking at the hotel

This place is NOT worth a dime of what you pay, rooms are not clean, bathrooms cracks, roaches and the services are the worst I have encountered in my entire travel history. After traveling all day and arrived the hotel at 1am in the morning, I requested for water to give to my 11months old baby at 1 am and the receptionist replied this is not a 5 star hotel, I had to go out of the hotel in the dark to buy water. The following day, when we returned from our town visit, our rooms were not cleaned, we requested for towels to shower, the receptionist said they can not give us any towels, that they had none left. After I called Hotels.com customer service and they communicated with the hotel, towels were brought to our rooms. Although the hotel has a nice location, I do not advice anyone to book this hotel, the cleaning is bad, the services are horrible. There is no supervisor in the building for complains.

Amazing and wonderful!

Hotel bien situé mais service horrible.

Personnel peu aimable. Dommage. L'hôtel est bien placé et offre une belle vue sur la ville.

Friendly Service and good Bus shuttle from the airport

It’s a good well priced hotel for YDE. I’ve been staying here on and off for 7 years. Located centrally and easy to get around town . Hotel has private taxis if you need them too. Breakfast ok but even though I always book a double room for me and my daughter, the hotel always insist only one breakfast is included. Very strange by western standards . Overall very good.

Hotel plutôt basic, certaines chambres (plus chères) sont bien. Le wifi n'est pas très puissant et le calme parfois relatif. Les environs n'offrent rien de particulier. le restaurant en terrasse est agreable mais le volume de la musique est souvent exagéré. Le petit déjeuner n'est guère varié.

I have booked this Hotel through ebookers. When I arrived, they found no reservation for me. They did not want to give me a room, unless I would pay again! I was tired after a long flight an wanted to go to sleep. After a long discussion with the manager, who told me that Tou'Ngou Hotel has no contract with ebookers and that they never got my payment through ebookers, I told him I will discuss this in the morning. Just let me go to sleep. About an hour later - I was in bed - they called me and told me that they "found" the money! But it was not enough for this room. I have to change. I went to have a look at that other room - it was shocking!!! Half an hour later, they knocked on the door and asked me to fill in the hotel-form for the reception - which I had already done right at the start. What a mess! I certainly would never go there again and would also not recommend that Hotel to anybody.

Etablissement situe non loin du centre ville, mais dans un quartier ou il y'a trop de bruits pratiquement tous les apres midi et se poursuivent en soiree jusqu'a 22 heures empechant la tranquilite des clients .

bien situé, magnifique terrasse panoramique et bon resto. Par contre petit déjeuner peu attractif, propreté à améliorer, wifi instable. in fine un bon rapport qualité (moyenne)/prix (bas)

Good location, staff friendly there is a restaurant on fifth floor with a terrace. Good place to breakfast, evening meal and work. WiFi tempremntal.

Extremely disappointing experience. The room was dirty and there were cockroaches in my room. Inspite of paying equivalent of of a Deluxe room I was given a small shabby room. The fault was equally from Hotels.com side also.

I have stayed here over the last 6 years. It's location Suits me and my young daughter is always made welcome by staff.

super