Great location! Great breakfast! But poor cable reception

Breakfast is a bit more varied and not always the same. The rest everything is excelent

Cleanness

Wifi was slow/bad and no air conditioning other than that everything was good

Excellent hotel Great staff Loved it!

Me despertaron a las 7am de un sábado golpeando la puerta para retirar el secador de pelo. Les manifesté que ese día iba a usarlo también y me dijeron ok. Para mi sorpresa 7:30am me llaman a la habitación a pedirme nuevamente el secador de pelo. Personalmente fui por trabajo y necesitaba descansar lo cual se vio afectado por lo que comentó anteriormente. A más de que hay un sonido constante de algún aparato en todo el piso 2.

Las personas de servicio estuvieron atentos a las necesidades de último momento

Perfect location and excellent service

Excellent staff

Stadia maravillosa en el hotel ambato . Staff muy amable y el holel muy limpio y muy bonito.

This hotel was very clean and staff was amazing. I gave it a 3 star because you have to call for an iron and hair dryer, they are not in room. I also did not like the fact there was no heater, fan or ac in the rooms and I like circulating air to sleep. Breakfast was good you can ask them to make you fresh eggs. Everyone was very nice and this hotel was super clean. I recommend if your okay with the no circulating air.

This hotel needs a renovation, it was good before not anymore, old furniture, old small tvs , simple is get in old

.

Customer service improvement

Excelente

Nos fascinó el hotel. Una vista magnífica. Comodidad, limieza, atención, etc, etc... Muy recomendable!...

Convenient

Personal muy amable

this location was terrible the service was not great and it was lacking customer service, i do not recommend this place at all. They do not make anything clear at check in, they do not tell you about any of the amenities and they are the worst

No funciona el internet