Hillview at Mystic Ridge

Terokai Hillview at Mystic Ridge
7.4
Baik
Daripada 474 ulasan
Kebersihan

7.6

Keselesaan Bilik

7.4

Perkhidmatan dan Kemudahan

8.0

Ulasan Pelancong Hillview at Mystic Ridge

Bilangan ulasan setiap halaman
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40
Ulasan teratas
Leslie
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

I really enjoyed the warm swimming pool at night. The check-in staff was excellent and very accommodating. My only issue with the property was if you got any type of stain or mark on the towels or sheets they were going to find you for it.
Crystal
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Excellent, clean environment and close to the town
Kwame Yahskil Jafrikan
icon-
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Overall ok but not what I’m used to in a property. Cleanliness was good.
Brittany L
icon-dengan Rakan
dengan Rakan
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Unfortunately, I was disappointed with the condition of my room. There were numerous tiny ants throughout the room, including crawling on the walls, which made my stay uncomfortable. Additionally, the cable television did not work on the first night of my stay. While it began working the following day without explanation, it was still an inconvenience. At checkout, I attempted to call the office to return the required room package, as we were instructed to do during check-in. However, the office was not open, leaving me with no option but to leave the package in the room. This was confusing because the checkout instructions differed from what was actually available. I chose your resort expecting a relaxing and enjoyable experience, so these issues were disappointing. I hope you will address these concerns to improve the experience for future guests. I would also appreciate your consideration of an appropriate resolution for the inconveniences I experienced during my stay.
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Princess
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

I loved the location, very convenient and the property was nice, loved the amenities and the helpful staff.
Paula
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Melhor lugar da Jamaica que fiquei hospedada. Funcionários bem educados e prestativos
Athlone
icon-dengan Anak
dengan Anak
4.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Washroom was filthy, room was smelly, and not swept, floor was dirty. The outside environment was spot on. Clean well kept manicured lawns and grounds. If only our room was as well kept.
CARLON
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

1 star. I would not recommend staying at this hotel. My room had bugs, which is completely unacceptable. When I reported the issue, the staff was dismissive and did not offer any meaningful solution. The poor cleanliness and lack of customer service made for a terrible experience. No guest should have to deal with these conditions.
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Lydia
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Great service
Latania
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Property was clean, staff excellent, swim up bar was a plus however it opens too late and the onsight restaurant was down but the mobile chef and his wife most definitely made up for that with his onpoint cooking, and reasonably priced meal...big up our cleaner Grace.
Jerome O
icon-dengan Rakan
dengan Rakan
4.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

They upgrade & update the property. Bathroom sucks , the setup was terrible.
Laurie
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The location is convenient, very good place to stay if you’re just looking to sleep and secure your belongings. Excellent air conditioning, room was clean everyday, nice people, just need some more tables and chairs. Bartenders/ chefs were friendly and courteous. Front desk staff was friendly and helpful. Good prices if you booked early. Love the suite.
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Terrian
icon-dengan Anak
dengan Anak
2.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Worst place to stay, would never recommend it to anyone
Deidrea
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The pillows were so tough in the bedroom, the AC was over the bed so it was dripping. There is no full mirror to see yourself properly. The property itself was a bit on the older side, it was not so modern but it works just for having somewhere to stay. Very limited parking as well.
christina
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Room was not up to standards at all and the pillow case have mole on them
Diana
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

No major complaints except the bugs and the bathroom needs a little curtain or blind for privacy.
JENNIFER
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

I would book this apt again
Natalie
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

The room was clean and the employee I interacted with was very knowledgeable helpful.
Alexis
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10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

I have stayed here the last 3 times coming to Jamaica and it’s always wonderful!
AKARI
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

部屋からの見晴らしが良い。海まで見通せる。ビーチやメインストリートまで近く徒歩でも気をつければいける距離感。 朝ご飯はスタッフが部屋にきて注文する形式。Uberみたい。 wifiありで仕事もできました。 ミニコンビニとバーガあったのでご飯には困らない。
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