Customer services at reception terrible
Unfriendly and rude. Obviously untrained.
Management also rude and unprofessional.
Book online, prepaid, but was forced to additional rate.
Taxi rates totally over charged.
All in all a scam and racist !!!!!!
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia