the AC kept the room cool but the controls were not user friendly, it was difficult to change the fan speed (I did not succeed :-( Anna at the front desk was most helpful and gracious. A real asset to your team.

Yes clean room staff very helpful breakfast good

Very comfortable, staff very helpful, dined elsewhere, temperature in room easy to control

The location in Edinburgh is excellent. The hotel is close to stations, theatre and St. James Quarter for shopping. Directly on the other side of the Square are various restaurants. We paid for an upgrade to a Club Room and were fortunate to be given a Suite. We had a nice bathroom with shower and a slipper bath in the main bedroom. Bed was very comfortable and despite being at the front of the hotel we slept well with no noise. Staff were friendly and nice. Room was ok cleanliness wise but housekeeping replenishment of some supplies was poor. Other minor maintenance issues and very poorly performing hairdryer but otherwise was a really good stay.

From the moment we arrived, everything about this hotel exceeded expectations. The staff were so king- the perfect balance between professionalism and friendliness. The room was beautifully designed, and incredibly comfortable (the bed alone deserves a special mention). Every detail felt carefully considered, from the quality of the amenities to the peaceful atmosphere throughout the property. We highly recommend it to anyone looking for comfort, elegance, and exceptional service.

Great location

Excellent staff in the bar, attentive restaurant staff - delicious Sunday lunch - chicken nicer than beef Great touch offering free cocktail if you pre-book breakfast and free bar credit if no cleaning Only negative is really dark room when getting ready for the races - need better options for lights

Great location, lovely staff, big room and really nice breakfast! Ideal fora visit to Edinburgh and close enough to everything.

This is a great place to stay very close to all the shopping and sights of central Edinburgh. The breakfast was really nice too!

Great location, lovely room and helpful staff

Helpful staff, clean, well appointed room. Great city centre location. Would definitely stay again

Great location, friendly staff and great rooms

Hotel was good and would have no problems staying there again - however there is no overnight parking other than city multi-storey which is a significant walk away and the whole Malmaison decor theme is so early 2000’s (and overall too dark inside). I think a refresh is needed, costly but necessary.

Locatoon, service, cleanliness were all great. The only issue I had was that we were booked as 2 adults and 1 child and when we arrived at the hotel we were constantly being asked to pay extra for having a child (extra for a bed, extra for breakfast), even though my original booking through Expedia was for 2 adults and 1 child. The staff waived all extra charges for this eventually though.

Lovely hotel, central location, clean and comfortable room and a great breakfast. Would go back.

Stunning hotel. Very central. Gordan was extremely hospitable and very knowledgable

One of the best stays while we were in Edinburgh. Staff was wonderful, rooms were beautiful, and beds were comfortable. Wish we would have booked more than one day here.

Good location interesting hotel

Superb central location, bold design, luxurious furnishings. Great sleep.

This hotel is at a great location, quiet and comfortable,lovely rooms and staff. We were able to walk to everything (train and bus station located close by as well) I would definitley reccomend this hotel.