Worst customer service. Not on hotels.com was told after booking on hotels.com
Rolake
Percutian Keluarga
8.0
/10
Diulas 348 minggu yang lalu
Hotels.com verified review
Our stay was good, however, some of their breakfast not so good. Like Stale bread
Olutoke
dengan Pasangan
6.0
/10
Diulas 372 minggu yang lalu
Hotels.com verified review
It was okay. The room was a bit smaller than expected but they made up for that in facility and class. Services was a bit poor as response was delayed. Overall, the experience was good
Verified traveler
8.0
/10
Diulas 383 minggu yang lalu
Expedia Group verified review
The hotel has very pleasant staff and good food..though the food quantity is small
Ola
dengan Pasangan
6.0
/10
Diulas 383 minggu yang lalu
Hotels.com verified review
The location is good but the rooms are very basic to say the least. The level of cleanliness is also poor. I also had to go to the reception desk numerous times to ask for an additional towel because they only provide one for two guests.
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia