Penilaian & Ulasan Keseluruhan Sonder by Marriott Bonvoy One Platt Apartments Financial District

Comfortable, spacious, accommodating, professional and friendly staff.

Everything about the stay was great

It’s disgusting. We spent 3 days with no AC. Rusted metal in the bathroom. Peeling wood. Broken mirrors. Dirty. Dusty. I’ve never written a review and this deserves tk be shared.

Hotels.com have been wonderful. Sonder have been absolutely terrible. Rude woman on reception when we arrived. Snatched phone off my daughter as we couldn’t get online to checkin. Broken sofa bed. Room changed which was worse as it was unclean, damaged bathroom furniture, faulty plug sockets which sparked. Stained bedding and towels. Industrial sounding AC in bedroom. AC didn’t work in lounge. Uncomfortable sofa bed. Complained but never saw a manager, just unhappy looking staff in a cubby hole for a reception. Booked a superior room. The only thing superior was the price. No mirror, toilet roll holder broken, hooks on wall broken, horrible odour, the only good thing was one member of staff - Susan who tried her best, alone on our first night. Have spent my entire trip trying to sort out this mess. Avoid Sonder

Great place to stay for a family in Lower Manhattan

Bonita propiedad pero Sonder Battery Park mucho mejor las habitaciones

Lugar en excelente ubicacion. Bien equipada con lo necesario para tu estancia

They were a lot of positives, there was a lot of space for the apartment we booked. It looks as though we were upgraded from a one bedroom to a two bedroom, which was super nice. Especially traveling with the kids. The kitchen area was more than sufficient. Plenty of storage space. It was clean. The area was very walkable. And there was excellent parking within a block of the hotel. I would stay again. I only had two drawbacks. 1. When I attempted to call the hotel, I kept getting rerouted to a call center. And they had no information about the local hotel at all (like does the kitchen have an oven? – No it does not. It has like a microwave air fryer thing.) or can someone give me directions to the hotel door? GPS is sending me somewhere incorrect…or lastly, where do we pull over to unload luggage? 2. While I was aware that there was no parking at the hotel, (and I had booked a parking spot very close by) I was not aware that there was absolutely nowhere to pull over to unload baggage. You quite literally had to block the street. And it was a single lane, one way, busy street. also, signage is literally just the sign on the door. There’s no large sign at this location.(so you really have to look.)

Loved the apartment as it was spacious and bright with all the mod cons you need. Staff were so nice and helpful and the set up for getting clean towels and toilet rolls worked perfectly. The roof top seating was a bonus. Definitely recommend.

We had a great stay at Sonders. The apartments were great and served our family of 6 well. Quite spacious for a New York hotel- especially given the location! Any issues we had the hotel took care of immediately. My children loved the lounge and the pool table on the second floor. We were in town for a family wedding so this was a nice place to hang out in the evenings together opposed to all cramming into one apartment. There is a grocery store across the street that was pricey, but Manhattan isn't a place you can save money :). We just made sure to grab some veggies and breakfast food to have on hand for slower mornings and veggie intake after our endless pizza slices! Rooftop was also a nice place to take in the sights and hang out.

Hôtel sans considération (pas d'accueil, personnel sur place ponctuellement, aucun renseignement), bruyant (travaux dans tout le quartier de 4h du matin a 22h extrement bruyant avec réveils en sursaut). Meubles vieillissants dans tout l'appartement. Il y a certes un rooftop mais aucune indication avec code (donné car j ai discuté avec une autre cliente), code wifi ? Non donne par qui que ce soit. Un hôtel qui n'a pas du tout la qualification de Mariott

Esta muy bien

I was expecting a bit more of a premium room and also didn't realize there wasn't daily housekeeping, etc. It was fine no major complaints, just nothing spectacular.

Great place for families. Large comfortable rooms. Close to subway.

Really ideal for a business trip to New York. Round the corner from Fulton station. Local amenities great. Super comfortable bed and great shower. Pretty much everything you need. Room was maybe a little tired but honestly, I’m booking next time I come in a few weeks.

Amazing stay

Très grande déception au ragard de ce qui était proposé dans l’annonce pour un prix extrêmement prohibitif. On s’attend pas à trouver des armoires cassées, une table à manager abîmée, un parquet abîmé et sale, etc. La liste est longue.

Unfortuanatly I can't leave a good rating for this Hotel because I had a huge cockroach in my bathroom and had to move the apartment. Apparently that wasn't quite unusual. One staff member was very helpful and nice but the others almost made fun of me being afraid of the cockroach. I can't recommend this apartment.

I’ve stayed at various Sonder locations multiple times, including both this one and the one near Battery Park, so I’m quite familiar with the rooms. I specifically booked a room with a couch bed, but when I arrived, I was given a room with only a couch. I don’t make mistakes like this when booking, so it was clearly an error on their part. When I asked to switch rooms to avoid having to sleep on the floor, I was told that no rooms were available, even at their other location. There wasn’t even a rollaway bed to offer. Instead, they gave me an air mattress that was dirty and had a hole in it, so I couldn’t use it. In the end, I had to sleep on the couch, which was incredibly uncomfortable. I ended up pulling a muscle in my back, completely ruining my trip. Given this experience, I will no longer be staying at Sonder.

Sehr gute Erreichbarkeit, da Metro nicht weit entfernt. Appartement groß, gut ausgestattet und sauber. Mitarbeiter hilfsbereit… Würde wieder kommen.