I will never attend to this place again really bad experience a lot of things were broken down to the toilets air conditioners and some of the chairs the customer service was terrible no help with anything and I had to pay additional money after I booked and paid for the rooms I felt I was robbed

I saw men walking around with machetes. Chipping paint, circuit breaker problems , air conditioning noise problems, emails just before check about cash cleaning, electricity and water usage fees. I will never use that property again. The only thing that was good was the pool.

Ac no working in 2 rooms bathroom door on one bathroom not locking dirty towels outdated bathroom one toilet wasn’t flushing no hot water broken beds everything needs work will not stay there again .

The property was almost impossible to find. I had to pay someone to help me find this hidden property. Also, the manager charged me an additional $365 in cash, before I was given the keys, for utilities.

Dated, notbtaken care of. There were roaches in the house, the pool was super dirty.

This place is horrible. There was no pool available and one of the bathrooms was was dirty. Fridge smelled really bad. And there was roaches in the house. Some of Living room furniture was broken. None of the bathroom was equipped with soap and towels. Also. Kitchen sink was not able to be used. No water.

Very friendly and helpful staff Perfect location

Great home place looks even better in person and great location will be staying there when I come back!

Great home place looks even better in person and great location will be staying there when I come back!

This is a gated Community and has a watchman (armed security guard) We had hard-time contacting the caretaker once we got to the hotel. The watchman was not at his post and did not hear us honking to let us in. Finally the caretaker came and let us in. The whole community is pitch black, my wife was afraid and did not want to stay. I should have listened to her. Anyways, the caretaker took us to the house were we would be staying, most of the lights were burnt. We left the house and locked th front door with the key the caretaker gave us. There was nobody else staying in the house, the caretaker confirmed it was safe and we only needed to lock the front door. So we left our luggage and went out for supper this was at 9 pm. When we got back, the room had been entered to, no sign of a force entry and the front door was still locked. We were robbed, a Samsung tablet, My wife's' jewelry, perfumes and some of her clothing. Luckily i never leave our travel documents in the hotel, other wise they would have gotten our passports as well. We went to the police that same night and filed a complaint both the Caretaker and the watchman were taking into custody. We found out later by the policeman that this was not the first time that a guest was robbed in that gated community. I cannot believe that this site does not do a better job of investigating their listings Had we stayed at that hotel we could have been killed.

Once I walked into the hotel I immediately left. To start the site cant really call it a hotel more like a hostel. The site doesnt have an actual address on hotels.com which made getting to it very hard and getting the directions really required someone with extensive knowledge of the city and even then still hard to get to. As soon as we arrived at the site we were welcomed inside the gates by a gentleman with what looked like a short barreled shot gun hanging from his back not sure if it was just to scare away the wild dogs on the road to the property or what ever other reason. once inside the gate we were escorted to the property. The first floor is an open layout and there were atleast six bedrooms that were located on the second floor. The bedrooms only had a bed and a shelve so you may place your items. No TV or electricity in the rooms. Electricity is EXTRA and you will pay a PREMIUM for that luxury. We were given two bedrooms on the opposite ends of the second floor. If you book by phone with hotel.com make sure they let you know you will have to pay on site. When they take your credit card information they are only holding your reservation and not using it as payment. Before we got settled in the room we were notified by managent that payment had not been received after showing them the confirmation didnt help the situation. We were then asked to leave. If you dont stay you still dont receive a refund. Do not stay here!!

A nice and safe (!) place to stay and enjoy your vacation. We can fully recommend the villa!

Lovely place, staff helpful and room clean and quite. Great, will recommended to anyone. Apartments are beautiful. Yes I will stay again

The quietness and the comfort of the room. Very private.

For the discounted price we paid, the room was great! It was much better than the rooms I have stayed in at other resorts in the area for the same price. The rooms were very clean, the beds were comfortable, and the air conditioning kept the room a nice temperature. We also loved the pool. It was very clean and gave you plenty of room to swim without being right next to someone else!

I didn't even stay.. I saw the place and left. it was raining and the roof was leaking all over the whole apartment. the apartment wasn't even cleaned yet and he said it would eventually be cleaned (it was already 6pm). The Toilet wouldnt flush either. it looks liek it might have been at nice property at one point but its not being managed well at all.