Frustrating experience with horrible people

My stay at Casa Valleta was most pleasant, going beyond expectation. The room was cozy and clean with good amenities such as a kitchenette, and flat screen T.V. with international cable. The hotel staff was highly service oriented, willing to accommodate around the clock. There is a complimentary breakfast and the chef was happy to accommodate my special dietary needs. The grounds were well maintained with beautiful botanicals and trees. This is a lovely hotel with the kind of service that is rare. A home away from home.