Nice service except the maid always took away the card that let the air be cool during the day when I was out, even though I set it very high (in the 80s, farenheit, 27 celsius) which was very mean!!! I really suffered when I came back to the room!!! I tried to keep her out of my room but she kept coming back. i kept having to go up and down stairs because the key kept failing was a second problem. Finally, they do not understand that many customers *need* the bannister and keep greasing it or putting decorations on it, then it is very hard to get up and down stairs. But the wait staff is really very nice, and the food is good.

Staff were very helpful and friendly. The original room I was given had a problem with the door latching and I was quickly given another room.

Too much noise at night. People screaming at the pool late at night. Breakfast wasn’t the best. Orange juice was powdered, and the coffee tasted like water with milk. I had fried eggs and was served the yellow part.

The food was excellent, but the building needs better keeping.

Comparing with other hotels in the area, this was the best location and condition. The staff was very friendly.

The staff questioning whether your a guest each time you enter the hotel gets is odd. We could hear the loud music from neighboring businesses. Neighborhood a bit sketchy.

El hotel y la comida muy bien. Como sugerencia capacitar más a los meseros... no nos dejaban sentarnos si no le confirmábamos si éramos huéspedes. Por lo demás muy bien!

Good food in restaurant, nice pool, across the street fron an OK beach that’s nice for walking - A number of ok little bars and restaurants within walking difference - I’ve stayed at this hotel a number of times and it’s always consistant with clean rooms & good AC, good food in restaurant, nice pool - Only downside is it can be noisy until 1am on weekends if there’s a party at the pool area - Best to ask for one of the back corner rooms on 2nd floor if you want quiet

Para tomar otros servicios, como el de comedor, exigen con anticipación dejar un monto mínimo de L.3.000 con cargo a la tarjeta; situación inusual que no se ve en otros hoteles.

Great stay, great location. Delicious breakfast although the evening meal (we dined in one night) mediocre. Use of bikes and kayaks a bonus. Will definitely stay again

Very nice hotel. The drainage system needs to be improved in the shower. A refrigerator also should be included in the rooms. I needed a refrigerator to store my insulin.

la estadia en el hotel muy buena, solo que lo que no me gusto fue que no se pudo disfrutar la playa muy sucia

El hotel esta bonito pero demasiado cara la comida comparado con otros precios locales, y los servicios que tendría que obtener al reservar en esta pagina en el hotel me hicieron pagarlo por ejemplo los desyunos que se suponen eran gratis.

Hotel bien ubicado , con piscina , buen desayuno y atencion , deben limpiar mejor el menaje y mantelería que este más nuevo y limpio ( está muy desgastado) y desinfectar contra acaros ( tipo lysol)

Mi experiencia fue majico.

The hotel being close to the port makes it the best option in town. Good value for the price. The food is good but breakfast can be cold sometimes.

Camas demasiado pequeña y duras nada confortables los colchones ni las almohadas no descanse nada mas bien salimos con dolor de espalda mi esposa y yo

The hotel itself is probably a three star but it is the best in the area. It is directly across the street from the ocean and has a beautiful view. The staff is amazingly hospitable and very nice.

Regular. Creo que el precio es elevado para lo que se recibe de habitación, y además no ponen jabón en el baño.

This is a very nice hotel across the street from a fairly clean municipal beach. We walked the beach every day without any incidents. Puerto Cortes is a commercial port city, so there is a lot of ship traffic, unloading and uploading. You are not staying in what most "wealthy" tourists want, but the people are friendly and kind, the food is very good, and the pool was clean and nice. If you don't mind living with the locals and are not afraid to experience life away from your comfort zone, this is a great place. Don't expect the luxuries you are used to and you will be okay.