I had a problem with the water system in my room and they upgraded my room with no extra fees. I love the reception stuff, the facility is great, their kitchen is so slow and the the team as well.
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia