Great staff and great stay.

Loved this hotel so much, and the bed was incredibly comfortable. The shower was excellent and I also appreciated the free laundry (self-service).

Great hotel. Will consider when I come again

朝食は毎日同じ　部屋は綺麗　ロビーも広い　wifiも無し　ただ高い　エレベーターは1基のみ　遅い

Comfort room. Staff is very helpful and very good in English

Hello this is no hotel nor hotel attention, more cleaning would be appreciated.

The whole team were so friendly and helpful. Special shout out to Meredith. We loved all her food recommendations :)

Fantastic luxurious and modern room. Arrived after hours and had to self check in - just remember to have access to phone data to check the email!

The two bedroom suite is clean and comfortable. It is well furnished. Every was perfect during our stay. Will return if we were to visit Furano again. Staff at the front desk are polite and helpful. Thumb up!

環境舒適，酒店潔淨 廚具配套齊備

Check-in の時間に遅れたのに、丁寧に対応をしていただきましたが

The staff at Fenix is fantastic.super helpful,first rate service attitude. Nice zen looking hotel.

Une nuit. Véhicule nécessaire pour s y rendre. Au pied des remontées mécaniques pour les amateurs de ski. Hôtel style moderne . Literie très confortable et couette moelleuse. Grand chambre avec balcon. Très propre. Personnel parlant très bien l anglais . En été hôtel très tranquille.

部屋は清潔で広く食器類や調理器具も充実していて使いやすかったです。車で５分程のところに大きなスーパーがあり買い物にも困りませんでした。１８時から翌朝９時の間はフロントが無人になりますが今回は特に困ることもなく快適に過ごせました。

The view is stunning, we booked the one facing the city and high floor, the panhouse is amazing, our baby loved it.

Very good for an overnight stay

Spacious room with washing machine and kitchen

We rented a 3-bedroom unit for 5 people, unquestionably our favorite hotel of the trip. The rooms are new and spotlessly clean, and the staff are incredibly helpful. Highly recommended for anyone planning a trip to Furano, no matter the season

房間闊落，服務殷勤，環境幽靜。

The hotel is a little difficult to get to if you don't have a car. The bus runs only a couple of times a day from the airport so plan accordingly and is at the top of a hill (which makes sense for ski but is a trek if you're on your feet). It is a very clean and beautiful property and the staff go above and beyond to be helpful and make your stay comfortable. The views from the room are spectacular.