Beautiful old building fully restored maintaining the wooden beams and antiguo character. But the modern comforts like shower, bed, windows all working well. Clean towels of various sizes and sizeable bathroom. Cleaning is excellent. The rooms are all on an inside courtyard, so no street noise. I did not use the spa, but there is personnel on hand for massages and a sauna, etc. There is a locked parking directly in the backyard, so no need to use the street. The hotel is very safe, i never worried about my car or my possessions in the hotel. The owner is always around making sure the guests are happy and taking care of any needs. He even walked me to the restaurant they recommended. There is a full kitchen and they could take care of any special food needs, for example if you are travelling with a baby or special children. Location is great in the centre and close to sights, i never needed my car. You could stay a week in this hotel and be very happy.

Un lugar bonito en pleno centro de riobamba.

Muy bueno

Excelente el personal

La suite muy cómoda y agradable , solo el parqueadero un poco estrecho

We got a standard room paying $85 which is on the high end for Ecuador. The rooms were old, the bathtub warped as you stepped on it. Later, we arrived late at night and could not contact the receptionist either by knocking on the door nor calling the phone numbers they gave us. There was no doorbell either, we finally got in contact with him and he let us in with no apology. The photos don’t match the property I’d look elsewhere.

Very good

Nos dieron un cuarto que no era el que reservamos porque sobre vendieron el hotel. Nos dieron spa de regalo por el mal rato y no servia nada de las instalaciones: ni el hidrocarburos ni los saunas calentaban. Hicieron un concierto en el lobby del hotel y no se podía descansar por la bulla. El desayuno elemental (tuvimos que ir a desayunar a otro lugar). Y el recepcionista renegó unas cuantas veces de problemas internos al frente mio… muy poco profesional todo. El hotel es bonito pero me lleve una mala experiencia con la atención y encima no responden.

Sehr stilvolles und sehr gepflegtes Hotel mit vielen wunderschönen Details. Im Zentrum und fußläufig zu einigen Sehenswürdigkeiten von Riobamba. Auch die Einrichtung der Zimmer zeiugt von guten Geschmack. Hervorragende Matratzen. Sehr zuvorkommende Mitarbeiter. Sehr guter und geschmackvoller Spa-Bereich.

Propiedad antigua y descuidada, el desayuno bastante básico

Great place! We have stayed at this hotel for several trips now and it is consistently awesome.

Great place to stay. Unfortunately the spa area was unavailable

Clean and calm rooms.

….

Top notch staff & service. Clean rooms, big beds, wifi, we did laundry, we did couples massages, free breakfast in the restaurant attached to it. Safe neighborhood, close to shopping and transportation. Rodrigo did an amazing job. Transport to Quito airport provided.

Overall beautiful property in Riobamba. My husband & I were originally placed in a much smaller room than what we had booked. A bit of an inconvenience, but staff corrected situation once I informed them. Loved the suite (once we were moved to the correct room) & would highly recommend!! We were not given any information about breakfast, spa, etc. when we checked in so that would be my suggestion for an area to improve on

The gardens were amazing. The staff was very nice

Beautiful place and excellent food.

The staff were very helpful and friendly.

Excellent! Staff were extremely helpful and kind!