The one night stay was very, very comfortable. The room was tremendous in size and the breakfast was perfect. And the tour within the facilities by a staff member was fantastic. I will certainly recommend Gran Hotel De Lago El Coca to anyone traveling to this area.

Excelente atención de parte del personal del Hotel, habitaciones limpias y con detalles de calidez.

The staff was pretty friendly and tried to help out. The room was clean. It was weird that you had specifically ask for certain toiletries. The pool was covered with alga. Even though they claim to have airport pick it, it is only available during the week. If you travel during the weekend, you are out of luck. The worst is that they don't tell you in the Orbitz price there is a surprise 10% service charge. The Orbitz price includes the tax but not the service price.

Great staff

Incrível

Problemas por diferencia con el costo de expedia y el costo real cobrado por el hotel.

에어콘틀면 매우 나쁜 냄새가 남.

We had a wonderful time while in Quito due to our host, Hernan, suggesting local sites and activities. The room included a delicious homemade breakfast with local food and juices. We are looking forward to a return visit.

friendly staff

Pros-Pool and grounds were great. Staff was friendly. Cons-hot tub was not heated. Restaurant service was really slow. Would stay again.

Very comfortable, welcoming and delicious food!

The Hotel Gran de Coca was an excellent place to stay in preparing to go to the jungles of Ecuador. The pool, dining, and nature area were nice and the staff was excellent. This is in Coca, an economically challenged place so don't expect oppulence and fancy restaurants, but the hotel was comfortable, clean, and had excellent food and service. Airport shuttle was handy though downtown Coca and the airport were in walking distance, but taxis are affordable. Speaking spanish is highly recommended in Coca generally as it's not a place with a lot of english speakers, but you can figure things out!

El mejor hotel en El Coca

Excelente lugar para estadía, excelentes instalaciones, lo único la comida costosa para el sabor y tamaño del plato.

We loved here. It was safe and a great location and clean.

They were extremely friendly and fast

Chambre spacieuse et propre. Pas pu utiliser la piscine à cause de l’heure tardive d’arrivée. Aucune possibilité de restauration le soir sur place. Alentour très bruyant Près de l’aéroport mais taxi nécessaire pour s’y rendre. Le plus inadmissible c’est que nous avons dû payer 44 dollars de taxes supplémentaires sur place. Ni l’hôtel ni hotels.com ne rentre en matière. Donc attendez-vous à devoir payer presque 1/3 en plus !

Staff was very friendly and accommodating, hotel was nice and clean. A/c worked well, pool was clean.

Very friendly staff. Pleasant rooms. Could have better room amenities.

The floor in the bathroom and shower was extremely slippery. I guest could fall and break an arm or worse. I recommend that the hotel supply no-slip tub mats for the showers.