Security needs improvement: The gate is always open. That's fine during the day. But the person at reception during the evenings and at night is almost always sleeping. Anybody can walk in. Also the locks on the doors are flimsy. No deadbolt, just the handle that locks. The door to my room, room 11, was loose. The lock was fautly. In fact, on my departure day I could not open the door. The handle was broken. Someone fromt he hotel had to let me out. Even he had trouble opening the door. When he did, the mechanisme fell out. No more lock on the door. Good thing I was chekcing out. On a positive note, the staff were nice and the room was always clean.

Clean spacious room, great to have kitchenette, lovely view from balcony, courteous helpful staff, enjoyed hot tub.

Clean room Cleaning staff were exceptional. Reception except 1 fellow could not speak any English so was very hard to communicate. My room was not what I choose on Expedia, but it sufficed Will double check next time I book through Expedia. Did not get what I thought I paid for … was very disappointed

Room was terrible. No water coming from the shower. Bed was hard. Cockroaches every night. I would never ever recommned. I got the crappiest room for the same price as others. Not happy. And now I’m 2 days delayed with no jacket bcs of the Canadian storms. Not a good trip

Clean, spacious suite but dark and old. Calling their pool a pool is a stretch. Room had little natural light. Street level room with bars over the windows. Passing cars very loud. We lasted one hour and decided to take the financial hit and move hotels. The pics are of the rooftop. If you need space, this is a great choice. If you need sunshine, probably not for you.

Clean room, friendly staff, great location.

The staff are exceptional, rooms are huge, location is perfect if you don’t mind not non the beach.

Excelente ubicación y servicio

Great location, staff, and room size.

Staff was excellent managing a personal request that I made. They were very prompt.

Great location- super nice staff- handy if you want to handle a few meals yourself. Good spot.

Staff was friendly and helpful. Location was great. Room was clean. The only negative was the water pressure in the shower.

Enjoyed the trip. The place was nice and close to the beach - The staff was friendly, polite and helpful

Staff were so very friendly and so welcoming.

Big comfortable, apartment style rooms. Perfect location at a solid price. Hard to beat.

Clean and spacious

Room was clean but bathroom, especially, was falling apart with windows broken and/or would not close and opened onto sidewalk and parking area. Noise level from street and inside hotel was, at times, too loud for conversation. Amenities are minimal (shampoo and shower foam but nothing else. Shower head leaked and sprayed water all over the bathroom so towels, floors, toilet paper, toilet, etc. were always soaked. Housekeeping was efficient but definitely basic accommodations. No concierge-type service at all but since the city is well-known to me, it was mostly unnecessary. Pool was so small that a dip was as much as it would accommodate and the tile tub with rocks floor which doubled as the shower doesn’t hold water so tub use didn’t exist and rounded rock floor made it difficult to stand on for a shower.

Warm, friendly staff and a perfect location

Room was SO CLEAN. We had a full kitchen, living room and big bathroom. Could have used a new shower head. But other than that this is a great location. Cute pool, hot tub, and sitting area. 1 min walk to the beach and restaurants etc. The check in guy was very nice and accommodating. Zero complaints. Cleanest hotel room I’ve seen in a while. Basic accommodations. Bed was firm but comfortable. Has deck that is safely secured with bars so you can sleep with the patio door open as we were on the first floor. Would come back!

Nice accomodations. Close to the beach. Will return.