They accidentally charged my daughter’s credit card instead of mine. I had confirmed with them to charge it to mine before I left but a mistake was made. No worries…these things happen - I called the hotel to rectify the situation and the front desk admin team was great about refunding her card and charging mine. However, there will be a delay for a day or two because she didn’t have the authority to do it without the manager. In the future, I hope the hotel gives the admin team the power to do this simple transaction when a manager is not present to “sign off”. It causes unnecessary delays in straightforward transactions and rectification of mistakes made. Trust your team! Aside from that-the hotel was clean, quiet, and lovely - easy Ubers to the downtown core.