This property stands out for its beauty, setting on the lake, professional staff, excellent cuisine, and attention to detail. Everything was perfect: We got an upgrade to a well appointed suite which made it special. Dinner was outstanding, as was the service. Breakfast was excellent. It’s a short and inexpensive taxi ride, and well worth it, compared to the noisy crowded downtown.

Excellent service all around. Breakfast, food and bar were great.

What a great hotel! The breakfast was the best I ever had at a hotel. They were very friendly and helpful. If I ever return to Puno, I will for sure be staying here again. What a beautiful place.

Very very nice hotel.

Amazing, immaculate grounds and stunning views from front, back and room. Staff was very friendly, had the early check-in we requested ready on our arrival, quickly dealt with every issue. Just loved our stay. Would absolutely return.

everything was perfect...thank you

Like this place,beautiful view,food was delicious

Le personnel est gentil, le hall est sympa. Les chambre son vieille et mériterait d’être modernisé, surtout dans un établissement de ce standing.

Otroligt bra service och trevlig personal.

paid over $ 200 for one night, and at that price I genuinely expected a spotless room. Unfortunately, when I went to use the bathroom, the shower was clearly not clean, which was very disappointing. I had to notify reception about the issue and wait before I could even shower. That said, the staff were very courteous and handled the situation politely. Someone very kind came to clean the bathroom, and I appreciate their professionalism. However, for the price charged, guests should not have to report cleanliness issues or delay basic amenities like showering. A higher standard of housekeeping is expected at this rate.

Big room with view of Lake Titicaca. Great breakfast.

Clean room , staff very dedicated to fulfilling our needs.

Great room, comfortable bed, helpful, friendly staff, great restaurant, great amenities, amazing views. Overall, a tremendous international hotel where you definitely would not expect it.

Excellent service, personnel aux petits soin. SPA et nourriture à améliorer

Impecável o quarto !!! Super confortável e organizado .

Service was good, staff pleasant

Quarto extremamente aconchegante , grande , confortável! Equipe maravilhosa

Fantastic view of sunrise over Lake Titicaca

Food and drink was expensive but of excellent quality. Our room was absolutely fantastic with gorgeous views. Reception staff very helpful.

More staff for the bar area.