Wait staff at restaurants was phenomenal - just felt like special touches needed for a 5 star resort were missing this time compared to prior visits.

The Rosewood Bermuda was hands down one of the best experiences we’ve ever had. The property was beautiful and very well cared for. The service was exceptional. The one thing tha made this place stand out above all else was the people. You will be hard pressed to find a more welcoming, polite and genuinely caring group. Thank you Rosewood for a most memorable experience.

Staff was amazing, great location.

Beautiful room with an unbelievable view. Comfortable bed with good 100% cotton sheets. Ample towels and bathrobes. Excellent housekeeping both for daily cleaning, turndown service, and sundries like free bottled water. Staff incredibly friendly and efficient. For a fancy place, not at all snobby. The restaurant was better than expected with an extensive menu including all manner of steaks. The grounds are vast and the private beach amazing. On-property spa is super clean with really wonder staff. Only negative was a mild mildewy odor in the room, no doubt a hazard of being by the water.

Helped us rescued

Serviço

Resort is absolutely gorgeous! The staff was accomadating - shuttle was great to the beach club - Make sure you rent a car to see the whole idland

Clean, great service, amazing views all around, and safe. My husband and I enjoyed this place so much we want to be back soon.

Amazing view, very quite and breath taking

I enjoyed the pool but was disappointed that the sauna was inoperable. I was presented with the option of the hot springs in the spa but that was inoperable too. &, no hot tub :(

Arrived at the hotel around 11.30. Check in was disappointing as there wasn’t actually anyone at the desk. Rooms were not ready so did a pre check in and spent some time adding the information we gave in order to text us when the rooms were ready. Another party arrived at the desk for check in whilst we were there and had a very different experience with an another receptionist. Greeted, offered welcome drink, at which point, the lady who had been dealing with us for some 10 minutes or seemed to recall what we assumed was proper protocol and offered us a drink. No text. Went back to the hotel at 3.30pm to find one room was ready but none of the information I had given at pre check in had been recorded / saved … hence no text. The second room wasn’t ready until 20mins past official check in time.

Staff are great.

Great room, beautiful facilities and exceptional and friendly staff.

Great

Great responsive staff, food outstanding.

If you want to be pampered in luxury with great food and the best and friendly service this is the place

high end excellent relaxing resort, will 100% return

Fantastic!

Very nice staff and property.

Whole experience was great. Great service. Friendly staff