Penilaian & Ulasan Keseluruhan Holiday Beach Club Hotel

Nice hotel in a great location. Clean rooms and well kept gardens

Fantastic location. Friendly staff .also bonus of wild friendly monkeys in hotel

Well looked after, could just do with a fan or air conditioning but these are available for a price. Staff are great.

What can I say? This was my 3rd stay at this hotel but I won't be going back. Things have gone down hill with most of the staff developing a 'can't be bothered' attitude and not doing a very good job of disguising this. The owner, Mr Gaye, patrols the grounds 2 - 3 times a day but doesn't speak or acknowledge his guests. As we are lining his pockets would it not be curtious to enquire if everything is alright or if we are enjoying are stay? Also this man controls the amount of hot water available to guests. Staff have learnt to expect tips at the end of peoples stays. Our cleaner kept asking when we were leaving. When I told her tuesday she said 'oh that's my day off' tough I say as her cleaning was pretty poor and it looked like we had the same sheets for 8 days. On that subject.....on the last day I was rudely told by one the reception staff that I shoukd be leaving. When I said no because I'd booked for 8 nights he insisted that as I had arrived on the previous monday I should be leaving on monday. I insisted that I had 8 nights but he said no and told me to check my paperwork which when I did confirmed that my stay was 8 days! This mess was eventually cleared up but has left a bitter taste behind. An apology was made to me but the person who did this made me feel stupid!!!! On the plus side this hotel is in beautiful grounds which are kept immaculate by gardeners who have been told not to speak to the guests. Disappointed holiday beach!!!!

DID NOT ACCEPT I HAD PAID ON MY CARD INTERNET BOOKING WITH HOTELS.COM MADE ME PAY CASH AGAIN AND GAVE ME A STANDARD ROOM . I ASKED IF THAT INCLUDED EVERYTHING,,, WITH NO EXTRAS AND PAID .BUT TOLD AFTER .....EVERYTHING WAS EXTRA AND WAS EXPECTED TO PAY FOR TV,,,, AIR CON,,, WI FI