Everything was as good

Las habitación están muy mal estado

Muy limpio buena comida personal amable solo no mucha variedad

Nothing really stood out but nothing was wrong

Todo muy bien

Service was great. The room cleaning was perfect. The only bad thing I should say they did not have too much options in food.!

Personales muy agradables

If it wasn’t for the personal at the hotel I would’ve given it one star.

The resort was nice, but could have some improvements. It would be nice if they add coffee maker in the room, add hair conditioner in the bathroom, the food was poor, not many choices. But the beach was perfect and we had a great time on our vacation.

Booked this resort on $, get what you pay for. On property for less than 3hrs before going to the front desk to upgrade to The Senator. No wifi in the room was huge, we work from our phones, have children who enjoy tablet time at night.(Wifi issues were stated but never expected the lobby to be the only place we could connect). We had luke warm water which was brown, a busted window above the tub & the room was so small. Night/day between the resorts, still would not return. Breakfast lacked any protein, able to find bacon 1 time during our stay, hot dogs are NOT sausgage. Part of the pool was closed for reno, no swim up bar. Nightly shows, according to my 7yo daughter weren't appropriate/gross for kids. Buffets are small/minimal offerings & not refilled. No pool/beach bar service. We lost power and water many times. BEST parts: BRAULIO was a life saver in ALL the ways, he is reason our trip was enjoyable!! Kids loved the Nutella pump near the pancakes! Al a Carte dinners were good, reserving them was easy. Coffee, ice cream and pizza shops were great between shared amenities. The sports bar: GREAT service/food. Probably the most memorable of our trip between baseball/football games, had it all and again GREAT staff. The small outdoor sitdown to the left of the pool had good service and food. ARIEL was great & treated my kids so well. There's an area near the cruise ship port with a private beach, shopping, massages, etc NO ONE told us about this.

Todo muy limpio

Area around the pool was very nice. Everybody was so welcome, nice and friendly. My biggest issue was the cleanliness in the room as it didn’t look very clean.

La habitación

Rooms not so clean. Hotel outdated. Food not many choices but what they did have was tasteful.

Bad

The place overall is ok. The food is awful. I want to repeat again food is horrible is not worth the staying. If you go you will remember me food is garbage. If you like rice, beans and one type of meat Pork rib that’s all and multiple that every day. Yes the will occasionally bring beef awful hard over cook. Yes you will get one type of fish that’s all folks that’s all.

The service was terrible, and the food was nasty. The workers were rude and unfriendly.

En general tienes por lo q pagas, personal amable

What I didn’t like was that the food didn’t have any flavor — it was always bland. My wife even left with a stomachache.

Overall stay wasn’t so bad your front desk second shift security wasn’t very pleasant to their guesses I. Recommend more training on friendliness