Los servicios

Rooms were outdated and beds were extremely uncomfortable. The lights/electric kept leaving during stay.

All the activities and surroundings are beautiful. The dinner buffet can improve a little bit. Staff was very friendly and helpful.

Confortable

The rooms were very outbated and poorly repaired and maintained. I stayed thrre about 6 years and it was not as bad as it is was this time. The staff was friendly and helpful.

Si

Amazing! We will be back!

Todo bien

Los baños poco atractivos y incómodos ,personal de servicio algunos desatentos ,dormimos sin mantas por falta de existencia,muchos mosquitos ,la comida no fue variada.

The resort is clean, friendly staff, lots of activities, even times they served food on the beach. The ocean water is warm, the sand is soft.

Everything was clean and presentable, but this resort was not for me .

Everything about our stay at Playabachata was excellent from start to finish. The service was outstanding — the staff was friendly, attentive, and always willing to help with a smile. From check-in to check-out, we felt truly welcomed and taken care of. The resort was clean, beautiful, and well maintained. The food was delicious with great variety, the drinks were always available, and the entertainment kept the atmosphere fun and lively. The beach and pools were amazing, perfect for relaxing and enjoying the views. This was an unforgettable experience, and we couldn’t have asked for a better stay. We would absolutely return and recommend Playabachata to anyone visiting Puerto Plata. Thank you for such a wonderful vacation!

Das Personal die Top Lage sowie das reichliche Angebot an Essen. Es grüßt, Sascha und Ruth.

Habitaciones impecable cómoda y personal muy amable Dios les bendiga a todos es hotel confiable hasta el momento

I had selected a "superior" room but it wasn't. I requested twice to be transferred to another room, which happened to be even worst. Bathroom wasn't even decent, shower broken and bath tub stained, dirty curtains, electric outlets broken, no wifi, and very uncomfortable room. We had to switch to the Senator side, and enroll in Ultimate Leisure Club to have a real vacation, as we previously planned. I have photos and videos in case you need them.

Very good and relaxing place to stay

En realidad todo estuvo bien, lo único incómodo los enchufes en las habitaciones que tocaba pedir un adaptador en recepción, solo en el.baño había un enchufe que servía sin adaptador ojalá cambien porque ya hace 2 años estuve también y el mismo inconveniente.

Excellent

We got really sick due to the food or water. The room was clean but looks a little outdated. The manager's at the front desk name Grabriella was very nasty when ask for late check out due to my mom being very sick. the staff was very nice. But this resort is a 2 star. The premise was clean and taking care of. The pool is somewhat small and the beach lounge chairs were mostly broken.

I loved it here. The staff was great, every room had a balcony, the buffet had enough variety. Plenty of bars during the day and entertainment at night.