The window in the room had a crack in it, the carpet in the room had not been vacuumed ever, you could feel the dirt on your feet and made your feet black. The continental breakfast had nothing as they told us the supplier didn’t show up that morning, staff didn’t really care

Breakfast consisted of cereal, coffee, juice, and a few pieces of fruit. Hardly see lobby person

Just needs a better room service. Room was acceptably good to great!

Clean rooms, great views, good location and wonderful surroundings.

Lo mejor de este lugar fue el personal, muy amables todos. Habitación: con linda vista, el baño específicamente requería de mas aseo . Desayuno: no varia y en ocasiones como la de hoy 11/22/2025 9:00 AM no habia ninguna clase de pan. Parqueo: bien Ubicación: Excelente.

The room was full of small flies.

mejorar la limpieza

Very clean rooms, spacious bathrooms, beautiful view from the balcony very enjoyable stay

The dirties hotel I've ever stayed at, the staff were really nice but wow I got back yesterday and I have a flu

Good

Excellent Service

Muy bueno

Excellent location, accessible prices, not a very good breakfast and parking is $15 per day and it’s a little far from the hotel main entrance. Staff is friendly although we did have to wait around 30 mins for staff to come to the desk when we checked in.

The room could use a better cleaning….mold in the cracks around the shower and on the faucets. One of the lamps in the room didn’t work. Was told I had a kitchenette, and I didn’t. No microwave and then it should have been a hot tub as in jacuzzi but it was just a tub that leaked when you would fill it up. U had to turn the shower head on for it not to leak. Also tub needed to be cleaned. The bed was ok and the view was amazing.

La limpieza y comodidad.

Excelente ambiente

The room was clean, staff very friendly, good gym but not pool, the parking was free and good location.

Beds are very hard. Not enough pillows and the bathroom floor was dirty.

Al clean

Close to old san juan and el morro