Pool is great place to relax, The gym has lots of machines, however the gym mats need replaced badly worn out. Unfortunately at 3:30am someone was drilling and hammering away.

I have stayed at this property for a long time, and the staff has always treated me with respect and took care of me.

The location is excellent and very close to the metro. The room is spacious and comfortably accommodates up to three people. Unfortunately, the service was disappointing. The reception staff were not particularly helpful, and despite checking in very late at night, they were unwilling to offer even a one-hour late checkout. During check-in, the receptionist did not smile, engage with guests, or ask about any preferences, making the welcome feel cold and unfriendly. The breakfast was another letdown, with very limited selections and little variety. Overall, the convenient location and large room were overshadowed by poor customer service and an underwhelming breakfast experience. I would not recommend staying here.

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El dessyuno fue perfecto, muy céntrico y cerca del metro

Clean rooms

Perfecto

Very clean and comfortable rooms with fast WiFi. The breakfast was decent with a wide selection of options. The staff were absolutely amazing, very hardworking, friendly and always ready to help with anything we needed. The hotel is conveniently located close to the Union metro station, the airport, and a shopping mall. We had a wonderful stay with our family. Thank you.

Daily house keeping, great staff, very good customer service.

Spacious room, clean bathroom and great location. Breakfast was also very good

Was good stay. Food was great. Metro station is near. Staffs are excellent

Friendly staffs

Friendly staffs

All bidets in their bathrooms are so difficult to use. Handle are short & not easy to press, can easily break a nail & hurt your fingers. Food selection & quality needs improvement even with complimentary buffet breakfast. All staff have been great,

I am staying lost five years as business visit or family visits always staff number one good rooms, clean hotel and lots of choice in the breakfast good for shopping and dining. I recommend to come one time and you will be love this hotel.

Friendly staff and clean room. Recommend

Yes

Everything

Cleanliness

Everything