Excelente servicio con instalaciones

Un hotel muy bonito necesita mejorar en atención a clientes sobre todo en el restaurante y en la noche no ahí nadie que te atienda en recepción

Overall I loved it

The swimming pool was excellent The bar was ok

We had a great time on our trip. The resort was perfect. The food at the restaurant was top notch. Their wine was great, the room was spacious and comfortable and the staff was so kind and helpful. We would recommend this resort to anyone who wants a perfect little hideaway in the Valle.

Great food

Great place to stay! Really peaceful and clean!

Great property! However, the service at the restaurant was not great. Servers seems like they didn’t want to be there. Food was good, but the alcoholic drinks (mixed drinks) were not good at all. They were too sweet and could not taste the alcohol at all. It tasted like juice with syrup.

We were really looking forward to our stay, but unfortunately, it fell short of expectations. When we arrived, the air conditioning was off, and it was over 100° outside, so the room was extremely hot and uncomfortable to settle into. The television was also an issue—there’s no standard cable connection, and they recommend logging into your own Netflix or Amazon account. However, those options never appeared on the TV, so we couldn’t watch anything during our stay. The shower was disappointing as well. It felt dirty and slimy, and I actually had to lay down a towel just to be comfortable standing in it. Another downside was the restaurant not opening until 8 AM, which meant no early morning coffee—something we were really hoping for. On the positive side, the Saturday night band was fun and definitely the highlight of our stay. But overall, with the issues we experienced, I would not stay here again.

My wife and I enjoyed our stay and hope to come back soon to enjoy our stay in valle de Guadalupe

Excelente lugar para relajarse el fin de semana! La atención también excelente!!

It is perfect to rest.

La atencion es excelente. La ubicacion y las instalaciones me encanto el lugar. De hecho ya recomende el lugar a varios amigos.

Everything was perfect, excelente customer service, Jose Luis from the restaurant was very nice and helpful.

It smelled like an outhouse outside our room We would have liked to enjoy fire pit’s that was there but smell was too bad. Bed was hard as a rock

Bed comfort was not the best. Staff was okay not as helpful or friendliest.

Excellent place to stay , people there where very friendly

Nice and relaxing atmosphere.

Recomendable excelente atenciones

very nice place a great value for the money