Penilaian & Ulasan Keseluruhan Candlewood Suites SUMNER - PUYALLUP AREA by IHG

Easy to get to and reliable comfort for a guaranteed nights sleep.

Upon check in, I was told they were out of 1 bedroom kings and asked if I could take a studio king for $50 less. Get to the room and it’s a studio queen, but we’re tired and had a game the next day. Upon check out, was told I was charged the full rate for the one bedroom because Expedia already charged my card, the night person was mistaken and there were plenty of one bedrooms available, and there is no way to print a receipt for the room I had because Expedia charged my card, not them. She then goes to claim it’s a new computer system and doesn’t know how to print anything off the computer. She saw my kid dressed for the game and knew I was in a hurry to get out. Obviously, they don’t like Expedia cutting in to their margins, so they gave us a lesser room and pocketed the difference. Expedia needs to drop this place on their listings. Also, it’s more of a week long stay type of place. I only chose it for its proximity and needing the one bedroom so my family could sleep while I caught up on paperwork. Said she would call the next day after speaking with Expedia, but she never did. Left a message during the game about something needing to get on her boss’ computer in the morning.

Just as advertised. Clean and comfortable.

Parking airport only Super !

.

Serenity at the front desk was amazing. The only thing that was of concern was the temperature in our room was either too cold or too hot so you might want to check out the thermostat from 125.

Absolutely loved our room. Great prices and great amenities that we were able to see. Decent gym, big laundry room, and the room was a great design with a good sized kitchenette. Staff were friendly, and I appreciate that you can leave markers on the door indicating if you have a pet in the room with you.

Tidy clean studio room, grounds around hotel fouled with dog feces. Not the hotel’s fault but they need to ensure guests with dogs understand that they are required to pick up

Good location. We were given keys to a room and when we opened the door someone else was occupying the room. So we had to return to the front desk for a new room. There was no bedding at all for the pull out sofa bed, but it was brought to us quickly. All in all a good stay with a couple hiccups. We will return.

Beautiful

They were grear

My truck and cargo trailer were stolen out of their parking lot. The hotel was clean and nice, parking lot well lit, but not so sure summer I’s far enough for the crime of Seattle and Auburn.clean

This has been a delightful stay. Everything was clean and orderly. The hotel staff were kind and friendly. They went out of their way to bring us ice because the last tenant turned off the ice maker in the room. We will definitely stay here again. I don’t understand the negative reviews except maybe under new management now.

The room was perfect. It was really nice and clean. The bed was very comfortable. Great experience on my behalf

The rooms were clean and very well appointed - microwave, two door freezer/fridge, two burner stove top. There were totally non-smoking, so there was no residual smoke smell. My only complaint was that there is a "Candlewood Cupboard" which, from what was written in the room, it appeared to be continental breakfast food included in the room rate. It was not. This should have been made very clear a priori. If not for that I would give a rating of 10/10. As it is, it gets 8/10.

This was a last minute booking as another place had fallen through but it was great! Comfortable room, friendly staff, and easy access to anything we could have needed. Would happily stay again.

My stay here was horrible. The stole out of my luggage while I stayed there . They Stole my AirPods and my Louis Vuitton Purse out of my luggage and when we tried to track my AirPods they said they were in SeaTac ! When the airport is in Sumner . So I called to see if they had checked anyone in to the room I was staying at after checking out the front desk man said no one had checked in yet so that confirms it was one of their cleaning people or one of them ! They pretty much told me they couldn’t do anything about it ! Do not stay here !!!

It was really nice. Had a full kitchen which was great.

great only concern - cleanliness shower corners dirty where glass door at floor is details are important

Nice kitchen