Penilaian & Ulasan Keseluruhan KEX Portland

Definitely one of the best hostels I've ever stayed at and I'm a worldly traveler. Would come back very soon. Thanks for everything! Very clean, hospitable, excellent customer service 10/10

shared bathrooms for some rooms, but nice and clean.

enjoyed my stay here very nice lobby bar, nice rooftop bar. Room very comfortable and clean. Walking distance to downtown.

If KEX Portland would be more honest about their refund policy, and return my money for a stay that I never received, I might be inclined to give them a higher rating. Otherwise, please be advised that KEX Portland is a dishonest business, even toward its returning customers. After I booked in advance and paid on Expedia, they refused to give me a room or offer a refund. My first stay here was the night of October 18-19, 2024. Since the location was convenient in Downtown Portland, I reserved a room for a second time for the night of May 23-24, 2025. I showed up on May 23 with my ID but no credit card. They could not allow me to stay without my credit card, nor would they offer me a refund, so I had to sleep in my car that night without getting my money back. Their general manager told me that too long a time had passed by May 26 for me to receive a refund. I didn't see her message on Expedia because I was in Portland for the Memorial Day weekend and otherwise had no access to Wi-Fi to see her message. Regardless, they also offered me a discounted future stay, but refused to answer further when I inquired about it. It's bad enough that this is how they would treat a returning customer. But refusing a refund, forcing me to sleep on the streets, and failing to honor a commitment to a discounted future stay are all extremely dishonest and shady business practices. I am posting this so potential travelers won't experience the same thievery from KEX Portland that I did.

Nice place. Good for a cheap place to sleep. Not great if you require privacy

Overall fantastic stay

This was very nice, staff are very friendly and professional.

Great hotel to stay at and really nice setup. No onsite parking so you have to pay at a nearby parking garage, but otherwise a wonderful setup.

Overall my stay was really good. The only issue i could think was the second floor rooms get a lot of noise from the street, busses, and the trash pickup. I wish my room came with ear plugs.

Ask the front desk for parking options, they’ll give you a printed sheet with great, low-cost options. Loved our stay. Don’t let the shared bathrooms for double rooms scare you away, it was clean and easy! Would stay here again and I’ll recommend it to others.

Staff are very accommodating of guests.

Very accommodating of guests

fantastic team - everyone was incredibly friendly

great location for weekend visit

Dirty and small room. Shared bath only. Nothing like the picture. Good luck finding a mirror in your room.

I really enjoyed my time at the KEX hotel! The rooms were kept nice and the bedding was so good. (I stayed in a shared room) The bathroom was clean, the food was good, the drinks were good! The staff were so kind! The only con is the parking…there isn’t a designated parking lot for the hotel and most of the time i had to circle around to find a spot. However the staff up front are more than knowledgeable about when and where ti park. (The website more than likely shares about the parking,I just don’t recall)

Really enjoyed staying here! Was my first time in a hostel and I honestly felt totally safe. The rooms were nice and clean and the staff were friendly. They provided water, towels, soap, and earplugs and plenty of storage underneath the bunks. There's space for a padlock for each storage drawer.

Condo

Property as well located, the individual rooms are fairly small, but certainly better than a shared bathroom in my opinion. Really enjoy the staff except for the front desk guy in the evening. There are two parking spaces in front of the hotel and we were parked in one just having a conversation as I was being dropped off. No one ever entered the space behind us. He walked out and exclaimed that we needed to move because we had been there for more than 15 minutes, and the bar was requesting our car to be moved. It was laughable that in someway, we were inconveniencing anything. For a pretty hip place, that was not a live and let live approach. Other than that, I enjoyed the stay

I was staying overnight after getting in on a late flight from Chicago. Emails communication was clear and succinct. Getting there via rideshare from the airport was easy enough. Check in was seamless. The pillow and mattress were both very comfortable. They provided earplugs because they were cognizant of the late-night noises of the area. There were carafes of water with glasses provided in the room as well. Shared bathrooms were very clean and hygienic. And check out was also straightforward. Very pleasant experience, I would definitely stay here again if I needed an overnight spot and would happily recommend it to others.