The hotel/ lodge is in a fabulous location in the middle of town. Front desk staff are very rude & curt. It’s very trying to get help to take luggage up & down the narrow flight of stairs if you’re staying in the apartment. For elderly people it is not easy to carry their bags up the stairs let alone carry them down. If I had known about this issue I would never have booked in this hotel.

Sentralt og profesjonell drift.

Room was very nice. Not fancy, but very comfortable and clean. Location was GREAT, at least for me. Close to pretty much everything I cared about for my two day stay (while waiting for cruise to begin). Didn't clean room, but I didn't care. Staff was generally very nice and helpful. Only things I didn't like were: (1) wouldn't let me check in an hour or two early. (Bus driver had offered to drive me from hotel to lodge. Since they wouldn't allow early check-in, even though room was ready, I ended having to carry luggage a block.) 2) They wanted to charge hourly rate for late checkout, even though they told me they didn't need the room. I've never come across that before.

Super beliggenhet, hyggelig personale, rent og trivelig!

Great family room layout.

Great location. Staff were friendly and helpful. Apartment was great for our needs and felt spacious.

Stor leilighet, fin for familie. Sentralt

Ótimo espaço, localização e a equipe muito educada e prestativa. Único ponto foi um pouco a limpeza, o sofá havia restos de salgadinhos, e a louça não estava 100% limpa.

Central located spacious apartment, with the most comfortable beds, good shower and great services.

不錯

Stovetop was a problem and the room on 2F was not expected. Best to check all the details. But the staff made up for it. Tried to fix the stovetop issue and then opened up another room where the stovetop was functional. The hotel also threw in a breakfast due to the issue. Otherwise great place. Hotel is right next to the supermarket and stores. Very convenient and scenic location.

Well equipped just the bathroom is not heated enough. But I guess it is because the building is a bit old

Excellent experience at the Svalbard Lodge. Room was clean, although a little outdated. Loved having a washer. The staff was great. We got tired of taking our shoes off every time we went from one building to the other, but that’s the way things are done in Longyearbyen. Dinner at the Polfareren was fabulous! It was a birthday trip and they made it special.

Günstige Lage, gute Ausstattung, angenehmer Aufenthalt!!!

部屋が広くて、落ち着いて過ごせた。朝食はついていないが、スーパーが至近で便利。

Flott og stor leilighet som er perfekt for en familie.

Our room was so comfortable. We loved having a bedroom each and the room was bright and cheerful. The staff helped us with luggage and also with arranging tours.

This is a lovely property. The beds were comfortable, and the living area/kitchen were spacious. Having two bathrooms (one full, one half) was extremely convenient. The kitchen is well-equipped, and the temperature in the lodge was very comfortable. I would definitely stay here again.

Excelente para una familia muy espacioso el lugar

Really great stay in convenient spacious apartment at the heart of Longyearbyen - can't fault this apartment - great views too!