Was charged afterwards for having checked in too early. Tried to charge for upgraded "VIP" room. Check in is 5pm only, and they will charge if you check in before that, even if all the rooms on the floor were vacant (Doors were open)
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia