Penilaian & Ulasan Keseluruhan The Gran Resort Elegante Karuizawa

There is no elevator. Overall,it is clean, quiet and meet our expectation for one night stay with onsen.

また利用したいです

Breakfast - variety, amount and taste were great. Room & Building - Air conditioning unit was not working inside of the rooms and building. it was really hot. Bath - Drinking water at the changing room was warm. A fan wasn't working properly. Bath smelt chlorine.

Good

古い施設でしたが、立地含め快適に過ごせました！おすすめです。

軽井沢アウトレットにも近く移動にも便利。静かな環境でぐっすりと眠れました。 朝ご飯も大変良かったです。

Nice

不錯

Facility too old

入住時空調壞了，跟櫃臺人員反應後，有提供電風扇，還好開窗有降溫。 服務是好的，可惜飯店設施老舊⋯ 禢禢米坐墊看起來很舊

2泊3日素泊まりで泊まりましたが、軽井沢駅からも近く、フロントの方々の対応もとても親切でした。お陰様で楽しい旅行ができました。

Great location for train station and outlet is nearby. The staff speak little English but very attentive to assist. The bathroom is shared not en-suite. Overall we enjoyed our stay.

Stay short period of time not really use the hotel facilities

The small resort hotel reopens strictly at 4pm for check-in… We were sort of stranded in the cold as we arrived at Karuizawa early slightly after lunchtime, we couldn’t even deposit our luggages as the hotel main doors were locked… Then hotel will be closed again from 11pm to 6am, there’s nothing much to do in Karuizawa after dark to speak of… Otherwise all were fine with expected Japanese-run standards. Onsen was good as praised in reviews.

とても快適に過ごせました

地理位置很方便鄰近outlet,麥當勞，超市

朝食美味しかったです。

The place is very convenient to go anywhere, the room is clean and big enough to stay on, absolutely great to recommend and stay back repeatedly

和室の部屋に素泊まり。夕刻チェックイン、お部屋にはすでに布団が敷かれていてgood。座卓の上のお茶セットと雷鳥の里もうれしい。敷布団が薄かったのが残念でした。

建物が少し古いのか排水溝の匂いが気になりました。大浴場にロッカーがないので携帯やルームキーが気になりゆっくり入浴できなかった。お掃除の方達はとても愛想が良くて感じ良かったです。 楽しく過ごせました。