La chambre n'était pas très propre et vieillotte. Le petit déjeuner est nul, avec des bouteilles d'eau sur les tables qui devaient être non potable pour les occidentaux. Dans les bouteilles il y avait des sortes de plantes (sans doute pour cacher le goût). Nous ne comprenons pas la classification 5 étoiles supérieur.

Excellent property located at a prime location in Pondicherry. The staff was very prompt and helpful with all our requests.

Super great services! I have an overnight bus to bangalore, the hotel offered a nice sofa to stay after checking out, and kept serving me tea and coffee. i booked hotel cab to bus station, the driver also kindly stay with me for 20 min till the correct bus came. the bus stopped in a different place than in the ticket, without cab driver s help i would probably miss it!

5 star amenities but what defines a hotel is the staff. They were exemplary to say the least. Helpful, courteous and always with a smile. Even the doorman Mani and the restaurant team leader Sharat. The reception staff were impeccable with Gayatri, Mathi and team. Kudos guys.👏

Yes - clean, spacious, rooms, Pavilion staff, especially Mr. Sarath Kumar for his professionalism, courteousness, and customer service.

L’accueil à là réception était nul et il a fallu s’expliquer pendant une 30 min sur la chambre qu’on avait réservé. La chambre était supposé être 2 lits jumeaux mais l’employé à la réception ne voulait pas honorer notre réservation par Expedia. Elle voulait 75 $ additionnels et disait que Expedia faisait de la fausse publicité.

Room was great, staff, amenities and bathroom was good. Breakfast was okay.

great experience

The room had a damp odor in it. The carpet looked like it needed replacement. -- The food especially on the rooftop restaurant was great. Did not feel that I got my money's worth deal.

Amazing service, lovely room

Here is my honest review. For an August weekend we were charged Rs.20100 per room. We booked two rooms. The rooms were clean and property was well kept. Here is why I gave a 3 star, the checkin process took 30 minutes and we had to wait for a while to get the rooms. We had told the hotel weeks agai that we needed 2 beds in each room, but there seems to be some confusion there. Secondly the main shower in both rooms did not work and we had to use the hand shower. While checking out, had a hard time with the manager, he was very defensive about the shower issue when I mentioned it to him. The staff at the breakfast buffet were outstanding, kudos to all of them. Overall the stay was good but Rs. 20k per night seems very expensive for the place, especially when the shower was not working properly.

We had a very pleasant stay. All the department from the maintainence to food to the spa eveything was enjoyable

Hôtel récent et connecté situé dans le quartier Tamoul légèrement bruyant la nuit (circulation / klaxonnes). Piscine intérieure rafraîchissante. Petit-déjeuner correct

While a little away from the beach, this property was a delight to stay in. From the friendly staff, to the well appointed and cozy rooms to the fabulous onsite restaurants, this hotel checks all the boxes. While transportation was easy, the complimentary bike rentals was a nice touch. Overall very please and highly recommended.

Very nice sta

Lovely, well organized place

Hôtel situé dans le quartier indien à 20 mn de marche de la « ville blanche » donc bien situé. Accueil remarquable tant au check in qu’au restaurant . Chambre tout confort où tout se pilote sur une tablette ( musique,télévision,climatisation,lumière fermeture des rideaux )très sympa. Breakfast et dîner avec des produits de qualité et à un prix très doux. Nous n’avons pas eu le temps de profiter de la piscine indoor. Au total un hôtel excellent.

Location

Great

Restaurant staff were very friendly. Room was nice. The hotel is on a very busy street, though the Pongal festival added to the chaos. The property is well maintained and is a welcome retreat from the busy city.