Forced to provide ID for all my guests. This is not necessary and very unsafe to have to send in various ID via email. Property was aware that we were arriving late however did not make us aware that we would not be able to access lobby. Therefore locked out at 1130 pm upon arrival. Apartment has stained carpet, broken kitchen faucet, no box spring (mattress basically on floor), broken ice dispenser, dirty drawers, dirty shower, broken deadlock. Bedroom extremely hot. Instructions for arrival were very confusing.