Hotel was clean, and the staff was lovely

Property was clean and well maintained. Staff was pleasant and friendly.

Beautiful and safe place to stay.

My conclusion from this trip. I will no longer book hotels through Expedia. My overall experience with the hotel and the staff was great. I booked a room for four people (2 adults and 2 kids). I picked a room with two queen beds in order to accommodate the four of us. On the day of the check-in I called the hotel to confirm. They said that they can only give us a room with a single king bed. When I told them we are four people, they said that information does not come through with the reservation. I truly don't understand how hotels work and how Expedia works with them but I really think the number of guests is a crucial piece of information. The staff tried hard to accommodate us and gave us two adjacent room for an additional (though discounted) cost. They also offered to cancel with a full refund. Given this happened on the same day and that I wasn't sure I could get my full refund from Expedia, I decided to pay the extra cost and get the two rooms. The hotel should have reached out to me earlier but I will no longer use Expedia in my future reservations as they make it difficult to be notified of changes and I really believe this whole thing could have been avoided if they weren't in the equation.

There was a glitch with our room but Samantha at the front desk was super helpful. She took care of the issue and gave superb customer service. The property is very nice and it has a nostalgic feel of an earlier time in California. We will definitely come back.

One of the most beautiful and exquisite properties I've ever stayed at. Everything from design and layout to the amenities and even staff, was incredible. Tons of spots that you can literally just relax and pass time in private moments while being surrounded by beauty. I'd rate this hotel with the highest rating available.

Everything was ok except the breakfast they said they would refund me but when I got my email receipt they still charge me.

Beautiful property, would stay again in a heart beat.

QUIET AND CONVIENIENT.

This is a beautiful and welcoming hotel! Upon arrival, the valets were great, the front desk staff were super nice, friendly and beyond helpful. The room was pretty and super clean. There was a free sample bottle of olive oil for us in the room. We had apps and cocktails at the bar and the bartender was very welcoming and terrific in his recommendations. Later had dinner at then hotel restaurant and the food was very well presented, staff was great and we enjoyed our time. We hope to stay longer next time. Its location is perfect in relation to the little town shops, its literally walking distance to many things just outside the driveway of the hotel. We would recommend this hotel to anyone wanting a fantastic hotel and fun getaway.

They charge a $45 resort fee. Be careful to check your bill.

Excellent Customer Service

Super quiet rooms. Nice pool. Great staff. Nice places to hang out around the property. Great margaritas too! Perfect location by car or train.

Service is great but the room is too small.

Beautiful! Located right across the Mission and walkable to shops, & restaurants.

I loved everything about this property, I will absolutely be coming back, the staff was amazing as was the valet, very efficient and the pool was relaxing.

Excellent place to stay for Spring Training Baseball. Walking distance to the Baseball Complex.

Beautiful hotel

I have been coming back to the Inn every 2 months since they opened in January 2020. Love this place, everything is perfect.

Great