Penilaian & Ulasan Keseluruhan Pickalbatros White Beach Taghazout - Adults Friendly 16 Years Plus - Ultra All Inclusive

We couldn't fault the place at all, everything was just perfect from the staff, cleanliness, food and drink

Not a 5 star! Customer Service very poor, food awful/not warm, soft and alcohol drinks are very cheap (the cocktails just look like squash). A la carte restaurant set menu no choice in a function room with a strange video playing on a large screen, food even worse. served on cracked plates. Lack of spoons. I was given a tiny wooden spoon. Drinks outside served in cracked plastic cups. Beach towels have holes in. Sun-beds are reserved with towels very early for the sea views and hardly used unfair for those who wish to use them all day. The hotel doesn’t enforce their own rules, people sat eating in restaurants wearing not appropriate beachwear. Lumpy pillows, bottom sheets don’t fit, two sheets used you could feel the edge under your body. Minibar (not cold), have to get ice from the hotel bars. No coffee machine, just a kettle. Soft drinks/toiletries not replenished you have to ask. No ironing board, iron, dressing gown or slippers. The hairdryer is awful very low power. Mould on shower ceiling. Sewage smell in bathroom. Spa very expensive and treatments are not even that good or as long as advertised beauticians not professional at all. Felt robbed. The only positive hotel kept very clean at all times and the view of the sunset and sea. Would not recommend this hotel to anyone. This is a maybe a 3 star hotel it’s just views of the sea which are 5 star. Stayed for wedding anniversary see the cake in the room when we arrived…

Lovely hotel right in the seafront. But they had real problems with WiFi and electrics while we were there. The staff were all amazing but that end of Taghazout was rather run down

Nice for couple of day vacation, very limited facilities around the hotel.

Nice and modern all inclusive holiday resort. Very clean and close to the beach. Staff was very friendly and helpful.

Had an amazing stay at this all inclusive resort. It’s truly all inclusive with a variety of foods throughout the day. Delicious drinks and desserts. The views are spectacular and hotel is extremely clean and properly maintained. Easy and quick check in with Shaba and Yasine. All their staff are super kind and helpful. Waiters are super fun and entertaining especially during music/dance nights. Chef Hisham pleased us with his culinary expertise of moroccan dishes. Ali was very attentive and always made sure to serve his moroccan tea. I couldn’t recommend this resort enough. The hotel staff take pride in their work and their positive attitude made our stay very special and welcoming.

Visited the Hotel over the Christmas period, the Hotel itself was clean, with staff constantly cleaning and making sure that nothing was missed. The Food options were great and the quality of service and attention from the team was brilliant. The Hotel entertainment and entertainment staff were amazing too making it very inclusive and welcoming. The facilities were just what I hoped for and the entertainment for the Christmas period was really well manged and to a very high standard, the Hotel and the team hosted the guests with a very well thought out entertainment and dinning experience. I would definitely recommend this Hotel and would happily stay here again.

We spent great time at white beach resort … every minute was a 5 star quality. All the staff is super friendly helpful and lovely . the bar boys are amazing , chatty, smiley and very happy people … positive vibes are everywhere …. They listen and enjoy sharing great moments with customers and have great chat too .. speedy and don’t make you wait 👍… The animation team are great full of energy and positive vibes … we had great time with them arranging events , town walks, cooking demonstrations , quizzes and dance … absolutely lovely young people. The food was delicious on every single day , high quality delicious cuisines and many varieties… never get bored … thanks to Chef Tariq Radi the hotel chef and his team for delivering an absolutely delicious meals.

Excellent staff made this break fantastic. Great value for money with very good food options.

Excellent hotel and Service

Sea view spectacular, amazing choice of food, great service, scrupulously clean and friendly, helpful people.

A nice 3-4 star hotel, but it’s not a 5* experience. The usage of the sauna or the indoor pool is 40 EUR for 1 hour. Even if you’re not getting a massage, you will have to pay for access of the indoor facilities. There wasn't any hand sanitizer for the buffet area. So you should bring your own if you’re planning to eat in the buffet area. The location is good with great views of the beach and surfers.

Très bel hotel trop moderne manque de verdure

I recommend this beautiful place for a special get away

The hotel looks nice, however, the food and drinks are terrible. Same recycled boring food. Meats just about cooked. The tagine was the only good food i had. The drinks were severely watered down. Evening entertainment was erm, rubbish. Still looking for the ultra all inclusive…..

Excellent séjour qui commence dès l’accueil par un professionnalisme et gentillesse du personnels.

The pool area was lovely, loads of space and plenty of pool areas. . Staff were great, always happy and nothing too much problem. The breakfasts and lunch were ok but the evening meal was very hit n miss. the sun beds were very uncomfortable, you were either flat out or on a very shallow recline. The biggest bug bear was the incredibly loud music and shouting from the entertainment staff at various points throughout the day. Not conducive to having a relaxing time.

Clean, friendly staff, good food.

Hotel settings, staff friendliness and cleanliness is very good. Direct access to beach. Pool settings good, but water too cold. Food decent enough with 3 restaurants. Free alcohol quality is very poor so ultra inclusive is mis-selling in my view.

Good food, nice amenities. Thank you to Karima at the spa for a wonderful hammam experience I recommend a visit to their spa even though it is not included.