The person working check out noticed that I had left a bottle of wine and he came down and found me in parking. Great extra service.

No hot water

Huge room, beautiful view, very quiet.

clean room and friendly staff

Very spacious and clean. Kitchen was a nice size, but lacked a few items for cooking. Found out when we checked out you had to ask for items such as baking sheets and corning wear. Room was very comfortable and a nice size balcony.

Always have a great stay here. Book a king suite and it never disappoints.

Amazing room. Comfortable and clean. I slept like a baby.

I didn’t have any large glasses. And the room was as warm. Could have used a fan. Other side I would highly recommend the hotel.

Rooms are spacious and quiet and balcony offers nature views

Awesome room

Everything

We loved this hotel! Stayed in Dec, so it was very quiet, and there weren't the sounds of traffic and sirens at night like there would have been in Victoria. Although it was winter, we could still easily walk around and use the trails behind the hotel. The view from the golf course side was beautiful, and the hotel staff were friendly and helpful. The room was large, the fireplace was a bonus, along with the soaker tub. Everything was clean, and all appliances worked well. It was home away from home. The coffee machine in the lobby was a nice treat, plus Jack's place was close and convenient with great food and drinks -- prices were not outrageous. It was a short ride to the Victoria waterfront, and conveniently located to explore more of the island. We will definitely go back.

Love this hotel and the amenities on Bear mountain. My room overlooked the trees. Big huge soaking tub.

Super friendly front desk. Room was also very clean.

The room was spotless, warm, a light was on and soft music playing as we walked in. It was very inviting!

was very nice. great place for my wife with dissabilities to get around. look forward to staying again soon. Thank you.

Definitely needs some updating. Small things you dont expect like chipped wood on the furniture, some kind of patching on the cupboards. The couch was super uncomfortable. The view was nice, it was fairly quiet, bed was comfy.

Beautiful views

Large suite, clean, fully equipped

It was very comfy and clean.