Mal servicio, hubo una sorprendente duplicidad de reserva de habitaciones, y el hotel no hizo absolutamente nada por ayudar o mitigar el error, toda vez que era absurdo reservar dos habitaciones en fechas idénticas. Ayuda cero, empatía cero, servicio al cliente, cero.

Nice location, good lake view, picturesque place. Close to public transport. Helpful staff. Breakfast lovely - but restaurant staff need to improve their welcome attitude, their reception was a bit cold.

Clean

Es war ein super Aufenthalt. Schönes Zimmer mit bequemem Bett. Sehr engagiertes Personal. Besonders hevorzuheben sei das leckere Frühstücksbuffet

Gastfreundlich, sauber

Sauberes zimmer

호수전망이 아니었어요 ㅜㅜ 그리고 많이 추웠어요

The best lakeview.

Good place to stay

quiet and beautiful

No aircon, we weren’t able to sleep for the 2 nights, it was so hot. When I was booking it, it didn’t say there’s no aircon. For the price I paid. I was expecting to have an air conditioner.

Horrible staff. Gave us hard time to just provide towel replacement. No air conditioning in room made impossible to sleep. The room was extremely tiny and walls were not finished. Will not go near the hotel.

Wonderful hotel with lovely staff, special mention to the very helpful and charming guy who assisted us during breakfast, keep up the brilliant work. Pls know though that they don’t have AC only a small fan in the room, was quite warm esp during hot summer.

Amazing view, just little far away from the trains. Bus every 30 minutes daily and a hour for the weekend.

Central and great location - short walking distance to marina, beach, restaurants, and public pool that overlooks Lake Thun. The hotel shares an outdoor garden space with neighboring hotel, and it is a great experience to sit in the lounge chairs and enjoy the beautiful views which overlook the lake and marina below. The staff are very friendly and helpful. The hotel is very eco conscious and more minimal with amenities but the location, cleanliness and comfort of hotel are worth the stay. If you can, reserve a room with the outdoor shared terrace where you can walk out to and see Lake Thun from your room. It is amazing!

Very pleasant stay. Modern design, good size clean room. Very friendly and welcoming staff. Free breakfast is a nice addition. The property located just a 15 minutes scenic drive to Interlaken that is actually a bonus.

Great property. Loved the location, the breakfast and staff is just amazing. Overall a very enjoyable stay.

Mycket fint rum med balkong och fantastisk utsikt över sjön och berg. Rummet var rent och modernt inrett. Frukosten var bra. Enda negativa var att rummet var lite varmt men det var också en värmebölja när vi var där. Vi var nöjda med att bo i Spiez och inte i Interlaken. Spiez är en vacker liten ort med en mindre hamnpromenad och ett par restauranger. Enkelt med Swiss Travel Pass (tåg) att ta sig till kända områden som t ex Grindelwald eller Jungfraujoch men också fina men mindre turistiga områden som Stockhorn. Du kan också ta båt runt sjön Thun.

Check in was easy and very friendly.

They claimed to be 3 star but rooms have no AC, freeze or coffee machine. You have to go to lobby for coffee and they charge 4.5 franks for it, not free. Laundry is 6 franks. Very few eating options around. If you have to go to Interlaken take bus and then train. Bus is once every hour so not easily accessible. Above all staff is not too helpful.