Besides the beautiful nature and the entire area, the staff was the other highlight. Everyone, and I mean everyone, was beyond friendly, polite, kind, accommodating. You have an amazing team there and we'll be back. Thank you so much.
Katharina
Rekreasi dengan Pasangan
10.0
/10
Diulas 69 minggu yang lalu
Expedia Group verified review
Alles in Allem wunderbar.
Mitarbeiter waren alle sehr bemüht.
Wir würden wiederkommen.
Veronica
Rekreasi Percutian Keluarga
6.0
/10
Diulas 70 minggu yang lalu
Expedia Group verified review
Beautiful property, however we experienced a poor customer service during check in. We arrived around 1700 hours to the property after a long drive from Germany and they only had one employee doing check ins for the chalets. We waited with no issues and explained we were starving and exhausted and wanted to eat at the property restaurant but we were told the restaurant was full and couldn’t make any exceptions. The employee did not offer any help to look for you’re restaurants around whatsoever, we had to ask her and make the phone calls ourselves even though we didn’t speak German. Also, she never took the time to explain anything about the property, its ammenities and surrounding attractions. Very disappointing for such an expensive place.
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia