Staff were really helpful and friendly. The room was great, and the breakfast was amazing

Great quirky hotel, with excellent staff.

Uncomfortable bed that dipped. Refused to serve breakfast as claimed pre order required. Pre order requirement was not referenced on website on in hotel breakfast advertisments or at point of booking in. Would not even serve a coffee while i waited for nearby cafe to open.

Such friendly staff and lovely quiet rooms.

I loved my stay so much, my only complaint is I wish the rooms mini fridge had some water and soft drinks!

The Hotel is ok, but the staff were all excellent. We stayed in the room 39, which was one of the “groupie” rooms which sleeps 4. The room was big enough for a family of 4. It has a large fridge and 4 windows, however, the blinds are electric, operated by a remote control, but only 1 of them worked, so they were stuck in the same position. And to get some light in we had to fold the broke ones up. Very poor. Overall the room was ok except the selotape on the walls where a previous guest had obviously had balloons or decorations up. The location is about a 20 min walk from the City Centre and relatively near the Docks. Breakfast was ok, though it’s a set menu. Would be back? No. Was expecting more for what we paid, bearing in mind the location.

Great staff clean and comfortable rooms very reasonable prices on the rooms

I had to request to change rooms as the first room was cold, but following that all was satisfactory and an enjoyable stay.

Room was immaculate and stying on trend,quality bed linen and towels

Friendly staff. Lovely hotel.

The room was really warm, like an oven… the fridge was really loud, the bed was hard and uncomfortable and the windows you could hear everything outside, the decor was moody teenager (painted all black) but the staff were super nice 😊

Great staff

Staff all very pleasant and helpful ( my husband uses a wheelchair and they assisted with that) Breakfast good value, room nice and clean and I liked the “ informal” style of the place. Only thing I would say was I couldn’t turn off the radiator in the room at night but, as they had 24 hour desk service, I suppose I could have asked them.

What a great hotel that knows who it is and does it very well! Great style and great comfort!

Great check-in

Clean tidy and modern room with very helpful friendly staff

Great stay — friendly staff, large (and clean) room with a great shower, and a great location. We walked everywhere we went (in late December).

Staff were lovely and did their best to help me several times. Hotel is very quirky and trendy .

Exactly what I wanted for one night.

lovely spot in the centre of liverpool