8.2
Sangat Baik
Daripada 230 ulasan
Kebersihan

8.6

Keselesaan Bilik

9.2

Perkhidmatan dan Kemudahan

8.6

Ulasan Pelancong Candlewood Suites SAN ANTONIO - SCHERTZ by IHG

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Ulasan teratas
Veronica
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
2.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

At check in was advised that reservation was cancel due to elevator been out and no other access for wheelchair since room on 4th floor. Then advise check other hotels.
Victor
2.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

No hot water. Elevator was down, so they booked a family of 5 with all their luggage on the 4th floor. Stairwell was filled with spiders. They had no extra linens for the sofa bed. Took 25 minutes to check in because the clerk was on their cell phone. Passive aggressive signage all over the hotel indicating there disdain for quality customer service.
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Patty
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

This property is very nice, fairly new, however the hotel is located on the service road off of I35 and you need to pass thru another business before you get to the hotel. The amazon warehouse is right behind the property and you can hear their trucks coming in and out and that made it very difficult to sleep.
Elsa
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Front desk terrible and rude lady even fought me for a parking space because I think she was late for work.
STEPHEN
6.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Broken elevator. Very noisy from freeway
Jessica
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Very good rates and clean rooms
traci
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Truck got broken In
Tyler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

The staff was perfect and amazing. However, several issues came up. There was a burned out bulb in our room, the door wouldnt open or latch shut sometimes. Additonally, the tv remote was missing, the elevator feels like its about to break constantly and doesnt come to the upper floors after midnight for some reason. And our key cards stopped working two days before check out. This combined with the large amounts of construcrion that literally blocks most of the access to and from the hotel made it less than ideal.
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Kathrin
6.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

The room was fine and clean; the area is industrial and loud because it is so close to the highway
LAURA
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 24 minggu yang lalu

Hotels.com verified review

No hot water for the shower and maintenance needed on tub and faucets
Cody
2.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

The bath tub in my room had mildew and/or mold. I was not able to take a shower. The hotel had no other rooms available so I was stuck. They told me to ask Hotels.com for a partial refund as I made the reservation through them but then they refused to allow Hotels.com to issue a partial refund. Terrible stay.
Ruben
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

The stay at this location was good. It was quiet and convenient. The only complaint I have is that I booked a King size bed but was given a queen size bed. Also, the room did not have a remote for the tv the entire stay. Other than that, everything was good.
Verified traveler
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

Room was a bit ran down. Even though my daughter had to use her room key to enter the hotel...the front desk lady gave her a hard time and accused her of not being a guest. Very rude.
LAURA
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

Good it was the first time staying with you.The lady on the front desk was great. I asked her about close restaurants that have good food and she pointed me to the right place
Carlos
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Excellent
Michael
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

Clean location, no eating establishments within walking distance was kind of a bad deal.
Jaime
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 42 minggu yang lalu

Hotels.com verified review

I had an awesome stay here in Schertz. This Candlewood is amazing. The bed was great. Awesome pillows. It was quiet.my room was by the entrance alongside the reception desk and it was surprisingly not loud whatsoever. The young Lady whom I forgot to get her name, was Awesome! Very attentive and gave me the rundown on the operation of the "store" if you will. They have free coffee 24/7. In a day and time where nothing is free...it was here! This is a great place to stay if you're into staying in a clean, quiet, very comfortable beds, type of place, well this is it. Definitely will make it a point to visit again.
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Charles
2.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

You guys canceled my reservation
Chad
10.0
/10
Diulas 44 minggu yang lalu

Hotels.com verified review

Well laid out bathroom. Comfortable bed and great A/C.
joey
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 44 minggu yang lalu

Hotels.com verified review

Super clean room and property all together
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