Penilaian & Ulasan Keseluruhan Homewood Suites by Hilton Santa Clarita

Easy on and off freeway and great hotel

my kids love the room and breakfast

Very convenient place to stay when staying with the family, we are a family of 6 and we all slept very comfortably and the hotel is very clean and updated full kitchen which was honestly convenient for us also.

This was a weird place. Second time I stayed here - was here for business in January and everything was fine, if kind of drab. This time it was strange. I was there 10 days my room got cleaned once. No new sheets, no nothing. I called down cause I need towels and they were very accommodating. Everyone was putting trash in the hallway because it clearly wasn't being collected. On the day my room did get cleaned, the chamber person put dish soap in the dish washing machine and it spewed suds everywhere. I think the place is understaffed and the staff they have are undertrained. Workers were all nice, polite, friendly. But it’s like no one exactly knows what’s going on. When there was breakfast or any kind of food service (only Wed) suddenly a bunch of people showed up who were not staying in the hotel. Like I said - weird. I needed a place with a kitchen and it had that (though I had only one fork). But I would not stay again and would not recommend.

Convenient

I would recommend!!!

I was given a ADA room and was told there were no other rooms available to give me, 1 of the AC units wasn’t functioning properly. I used the grill outside, it was extremely dirty and the knobs were not all working.

Nice property everything was ready for our stay. Only thing wrong but not that big an issue was the toilet seat was loose.

No forks in the in-room kitchen. Asked for them three times, never did get them. Toilet paper holder falling off the wall. Toilet seat falling off. Air conditioner in bedroom didn’t work. That got fixed immediately! Breakfast hot food was cold and sparse. Breakfast staff was crabby.

The hotel seemed newer, unfortunately the lighting in the rooms is really dim. Especially the bathroom. And the only mirrors are in the bathroom making it hard for multiple people to get ready in the morning. The breakfast was good and had lots of seating for large families. The pool was definitely not heated and freezing cold and dirty. Unfortunately no Hottub either.

Whet for my sons football tournament, the staff was friendly. The place was clean. The barbecue area was great, very quiet. Overall, a great experience and stay would recommend to anyone

Excellent property

Easy and friendly check in

Room tv doesnt work. Advertise ev charging but allow non ev's to park in charge spots. All spots occupied by non ev's. Rude staff. Only response to issues was oh well cant so anything. Spots should be open tomorrow and we can put a note on to have the tv looked at some time tomorrow. Well im gone in the morning. Thanks for nothing!

Super friendly staff at front desk and the room we booked was amazing. Will be rebooking again.

It was a lovely setting as usual

Ok

We cooked at our stay. The room only had a few pots.

Enjoyed my stay.

Excellent hotel by Hilton as always which includes condition of room, breakfast offering in lobby, parking availability around the complex and front office staff. Had to shorten the stay and the onsite manager, Jeremy Tratner, worked with my original reservation to our benefit! Have stayed in various hotels in the area for years and this is the best!