Penilaian & Ulasan Keseluruhan Avid Hotels Tijuana Otay by IHG

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The staff are very nice and friendly

Excellent service

Location is great for moving around everywhere in Tijuana, quiet and safe, staff is great in service

Todo bien. Solo que la habitación tenía debajo del buró suciedad.

es un hotel nuevo y comodo

Limpio, el personal muy amable. Hay check in las 24 horas

This is my 4th time visiting this hotel, but I can't give it a 5 on this stay. In cleanliness 3, the bed not was very clean, I found hairs from previous visitor, property condition 3, because the room was very noisy, although thanks to the quick attention of the staff it has decreased a bit.

Very confortable 👍

I was a little disappointed this time around. We booked here back in October 2024 and really enjoyed our stay, so my wife wanted book again for another event. This time around we were placed next to the maintenance room, and all night heard the washing machine going on, loud noise couldn’t sleep at all, finally fell asleep around 6am because I was so tired and they stopped doing the laundry. I don’t know what happened this time around. If we decided to come back we will request high floor room. We even have booked a month prior to our stay so you can only imagine our disappointment. Thank you again

Excessive trafic, hotel overloaded with work visas applicant's, 7 bus loads arrived at once ,coffee dispensary out of commission for extended time

Muy buen servicio habitación amplia

Best customer service

Very clean and very good location

Excellent service

Beds are very confortable, hotel in general was very clean, good breakfast options, will stay again

Todo ok

A very pleasant stay I will continue to visit and stay in this hotel

No hay agua en las habitaciones y la cobran si pides

4th time using this hotel, very quiet, and good breakfast